About this role
The Community Engagement Manager at Abu Dhabi Food Hub (ADFH), part of the Economic Cities & Free Zones Cluster at AD Ports Group, is responsible for ensuring the operational integrity, safety, and compliance of the live market environment. Acting as the primary client-facing representative, this role is pivotal in embedding a safety-first culture among tenants and clients, overseeing outsourced operational functions, and maintaining high standards of cleanliness and compliance every trading day. The manager safeguards ADFH’s premium positioning by delivering a differentiated, safe, and clean market experience that encourages tenant retention and service charge renewal. Operating under strict cost discipline, the Community Engagement Manager enforces service level agreements (SLAs) and performance deductions with contractors, directly impacting the largest controllable operating costs and protecting the service-charge recovery ratio. By proactively managing revenue protection and health, safety, and environment (HSE) oversight, the role prevents incidents and trading interruptions, ensuring continuous market activity and occupancy. This position is integral to maintaining ADFH’s reputation as the safest, cleanest, and most compliant food trading hub in the region, distinguishing it from competitors.
Educational and Technical Qualifications: Bachelor's degree in Business Administration, Operations Management, or related field. Language Skills:
• English (Mandatory)
• Arabic (Good to have)
Years of Experience: 5 years of professional experience Nature of Experience: Contract Management, Property Management Services, Civil Engineer, Project Management.