About this role
The Queen's Club is a world-renowned private Members rackets club in south west London. Host to the international annual HSBC Championships the Club is complemented by a refurbished Club House Restaurant along with private rooms for hospitality.
If you are a passionate and project-driven professional, we’d love to hear from you. Apply now and become part of our fantastic maintenance team!
Purpose: To assist in the day-to-day maintenance requirements across the Club’s four main buildings and external ground areas, with particular responsibility for carpentry, joinery and general repair work, to support the provision of excellent facilities for the enjoyment of Members, helping support and build the reputation of The Queen’s Club as the finest racquet sports club in the world.
Key Responsibilities:
Maintenance:
- Assist and complete reactive maintenance requirements across the Club as instructed by the Maintenance Manager/Supervisor and to the schedule set including; re-lamping, repairs to fixtures and fittings and any other general maintenance needs.
- Perform preventative planned maintenance work and general routine checks, as instructed and scheduled by the Maintenance Manager/Supervisor, reporting any faults immediately. Including: weekly fire alarm checks; fire door checks; hot and cold water temperature checks; salt and water softener levels; shower head de-scaling and, at weekends, Business Management System checks.
- Respond to/report any immediate maintenance needs received personally from Members, Club building tenants, management or staff.
- Assist and work on any capital project undertaken by the Club including working with and helping external contractors where required.
- Assist in the preparation and build of successful events and tournaments across the Club including the summer pre-Wimbledon tournament. Provide on-call maintenance support during any tournament and to help reinstate the Club for Member use, working any extra hours as necessary, as instructed by the Maintenance Manager/Supervisor.
- Carry out all carpentry, joinery and general repair work across the Club as instructed by the Maintenance Manager/Supervisor, including door, window and lock repairs, ironmongery adjustments, furniture repair and minor construction or fit-out tasks.
- Manufacture, install and repair items of joinery and furniture as required, including shelving, panelling, skirting and fixtures, to a good standard of finish.
- Carry out general repairs and improvements across a range of trades as instructed, including basic plumbing, decorating and other maintenance tasks, escalating specialist works to the appropriate contractor where required.
Safeguarding and Child Protection and Health and Safety (H&S):
- Follow The Queen’s Club safeguarding policy and procedures at all times; be vigilant on all matters of child and adults at risk protection.
- Ensure the workshop is kept clean and tidy at all times and workshop safety standards, including PPE requirements, are adhered to at all times
- Ensure all maintenance equipment, including workshop machinery and power tools, is used and stored safely and within the health and safety regulations including scaffolding, ladders and access platform.
- Comply with all safety regulations when using/storing and issuing chemicals/hazardous substances adhering to the Club COSHH standards at all times.
- Work safely at all times adhering to Manual Handling Regulations.
- Work within the statutory health and safety requirements generally. Reporting any issues of maintenance and health and safety within the workshop and/or across the Club to ensure required safety standards are met.
General Requirements :
- Make suggestions and recommend any improvements to the Maintenance Manager/Supervisor.
- Assist where possible and as requested by the Maintenance Manager/Supervisor.
- Help control costs wherever possible.
- Attend internal meetings as required.
- Conduct all aspects of your work and behaviour in line with the values of The Queen’s Club.
Just some of the benefits The Queen’s Club Restaurant and Bar Assistant can enjoy :
- Uniform provided
- A highly competitive salary
- A friendly and supportive working environment.
- 25 days holiday per annum plus bank holidays.
- Contributory company pension scheme.
- Discretionary annual performance bonus.
- The Queen’s Club Tournament family/friends tickets.
- Use of the Club’s courts, gym and fitness studio (during off peak times).
- Free breakfast, lunch and dinner & refreshments while on duty.
- Childcare vouchers.
- Cycle to work scheme.
- Car salary sacrifice scheme.
- Enhanced maternity and paternity leave.
- 24/7 Employee assistance program.
- Interest-free Season ticket loan.
- Long service award.
- Eye Test and glasses contribution.
- Flow Hospitality Training.
The Queen's Club is a world-renowned private Members rackets club in south west London. Host to the international annual HSBC Championships the Club is complemented by a refurbished Club House Restaurant along with private rooms for hospitality.
Job Type: Full-time
If you are a passionate and service-driven professional, we’d love to hear from you!
Apply now and become part of our fantastic team!