Sales Administrator

Job title: Sales Administrator
Department: Group Sales
Contract: Full-time, 12-month fixed-term contract (family leave cover)

We are seeking a Sales Administrator for a 12-month fixed-term contract who can provide administrative support across all High Street channels in the UK, is passionate about books and has an eye for detail.

Please note that we are looking for someone who can join our team as soon as possible and therefore we recommend taking this into account when you are considering applying.

Your team:
You’ll be part of an award-winning and vibrant global sales team focused on sales of books in the English language. Our focus is on maximizing the global reach of our fantastic publishing programme and fostering strong relationships with partners throughout the bookselling chain, from major retailers and distributors to independent booksellers.

Your role:
As a Sales Administrator you will provide crucial administrative assistance in all facets of our day-to-day work supporting the High Street accounts (including the independent bookshops, TG Jones, Waterstones, and WHS Travel). You will report into the Head of Sales, and will assist with inputting data across systems, managing orders, completing retailer submission grids, and preparing for retailer meetings. This role offers significant opportunities in publishing and sales, building connections across various departments and imprints within the business.

Your key responsibilities:

- High Street support: High Street support including retailer submission grids and financial claim management.
- Meeting & customer preparation: Supporting the High Street sales team with meeting prep and all customer requests.
- Sell-in materials: Supporting the sales team on sell-in material in conjunction with trade marketing.
- Order management: Placing orders including event orders.
- Promotions & submissions: Supporting retailer promotions and award submissions.
- Sales inquiries: Responding to general sales queries over the phone and on Team Desk.
- Editorial copywriting: Writing copy for the Bookseller’s monthly editorial features /Buyer’s Guide.
- PR & event reporting: Creating PR and events round ups for the team and retailers.

Essential experience, abilities and knowledge you’ll need to succeed:

- Administrative experience: Experience working in an administrative role.
- Organization & attention to detail: Excellent organizational skills with the ability to adapt to changing priorities while maintaining attention to detail.
- Communication & relationship-building: Ability to communicate effectively while building and maintaining effective working relationships, both internally and externally.
- Systems & tools: Experience working with systems and tools such as MS Office, Google Workspace, and Biblio.
- Team collaboration: Ability to work collaboratively as part of a team.
- Mindset & approach: A highly positive approach with a proactive, solutions-oriented mindset.
- Literary & market knowledge: A passion for books, knowledge of the publishing market and a specific interest in Pan Macmillan’s publishing list.
- Inclusion and representation: An active dedication to promoting diverse voices and inclusive practices, taking personal responsibility for ensuring our workplace and publishing reflect the communities we serve.
- Community: A collaborative approach to building a supportive and vibrant environment.
- Curiosity: A genuine drive for learning and a readiness to embrace different perspectives.
- Integrity: A foundation of openness and honesty, taking responsibility for actions and learning from mistakes.

What you’ll get in return:
In return we can offer you a range of great projects, a supportive and collaborative working environment as well as a competitive salary and benefits package.

Salary: £28,000

Closing date: 13 October 2026

This is a full-time, 12-month fixed-contract role, and will be based in our offices in Farringdon, London, with some flexibility to work from home each week.

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Some of the benefits we offer:

- 28 days’ annual leave increasing with years of service + bank holidays
- Generous pension scheme
- Discounted private medical insurance or health cash plan
- Group income protection scheme
- Enhanced family pay and leave
- Flexible working hours and summer hours (early finish on a Friday during summer months)
- 2 volunteer days per year
- 75% off all Pan Macmillan books and regular staff book sales (highly reduced rates)
- Season ticket loan/advance
- Cycle to work scheme
- Daily free breakfast and monthly company lunch

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How to apply & eligibility:

- Our process: All applications must be submitted via our careers site to be considered. We are unable to accept CVs or applications sent via email.
- Our timelines: Because we review every application thoroughly and with care, our shortlisting process can take some time. We appreciate your patience and will be in touch as soon as we have an update on your application.
- Right to work: All applicants must be able to demonstrate the right to live and work in the UK in order to be considered for this role.

Our commitment to diversity & inclusion:
At Pan Macmillan, we are committed to publishing a wide range of voices that reflect the full breadth of the communities we serve. Joining us means playing an active role in bringing our titles to life as part of a team that champions inclusion at every level. We are dedicated to building a workplace that is as diverse and welcoming as the stories we tell, ensuring all perspectives are celebrated across everything we do.

We welcome applications from all individuals, including any age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Our efforts to promote diversity, equity, and inclusion (DEI) are ongoing, and we continually strive to learn and improve. You can read our full Diversity, Equity and Inclusion pledge here .

Disability confident scheme:
As a Disability Confident employer, we actively encourage applications from disabled candidates and people with long-term health conditions, aiming to offer an interview to everyone who meets the essential criteria for the role and chooses to apply under the scheme. The essential criteria can be found under our ‘Essential experience, abilities, knowledge and values you’ll need to succeed’ section.

Please note, some of our vacancies attract an exceptionally high volume of applications. In these circumstances, to ensure a fair and focused process for everyone, we may need to limit the overall number of interviews. Where this happens, we will look closely at who most closely aligns with the requirements to select the candidates applying under this scheme who best meet the essential criteria, in line with official government guidance.

Please remember that you are never required to disclose a disability to us, and you only need to share what you feel comfortable with.

Adjustment & support:
We want to ensure that all candidates are supported throughout the recruitment process. If you have any reasonable adjustments or accessibility requirements, please contact Kayelle Danyluk (Head of Talent Acquisition) at [email protected] .

Privacy notice:
All personal information which we process in connection with your application will be treated in accordance with our Recruitment Privacy Notice here . Please read this notice before submitting your application.