About this role
Full time (40 hours weekly)
8:30a-5:00p
Wound Care-Under the direction of an Outpatient Clinical Manager or Department Director, acts to greet and receive patients/customers using outpatient services and provide clerical, registration, data entry, insurance verification and "front office" functions for department staff and management. Liaisons with other hospital departments, medical offices, staff, insurance representatives, etc. for effective, efficient, friendly customer satisfaction.
Qualifications and Standards
Education: High School Graduate.
Experience: Experience applying customer service behaviors and communication skills required. Prior secretarial and computer operation experience required. Must have exceptional phone and office skills and preferably be able to type 45 words per minute. Must be able to operate a computer proficiently including production of computer spreadsheets. Intermediate or more advanced computer skills required including, but not limited to, Excel, Word, E-Mail and Internet use. Must be familiar with medical terminology. Experience in insurance verification is preferred.
Certifications/Licensure: None required.