AI Workflow Analyst

The Group AI team owns Sky’s enterprise-wide AI ambition,   strategy   and roadmap to deliver meaningful business value and embed AI into the fabric of how Sky   operates . Within this, the Workflow Transformation team   is responsible for   accelerating Sky’s Agentic transformation, embedding forward deployed teams within business functions to reimagine AI-enabled work, design AI solutions and collaboratively deliver deployments alongside technology and the other Group AI teams.

As   AI Workflow Analyst , you will   embed   within business functions as part of forward deployed teams, partnering with business stakeholders to baseline existing processes,   identify   high-value opportunities for AI transformation and design AI-enabled workflows. You will combine analytical rigour with creative problem-solving to reimagine the future of how work gets done, developing business cases and translating opportunities into prioritised delivery roadmaps alongside AI Product Managers.

This is   a great opportunity   to be at the forefront of   reimagining how work gets done at Sky, helping move the organisation from today's processes to AI-enabled workflows that unlock new levels of efficiency,   effectiveness   and employee experience.

What   you’ll   do

- Map and analyse complex business processes,   understanding current state workflows and   identifying   pain points,   inefficiencies   and opportunities for improvement.

- Identify   and prioritise high-value AI use cases, building business cases that assess impact,   feasibility   and value.

- Facilitate stakeholder workshops to reimagine and design AI-enabled ways of working.

- Design future-state processes and service blueprints that   translate   vision into actionable requirements and   seamlessly integrate human   judgement   and AI capabilities.

- Translate strategy into action through clear process documentation, workflow   requirements   and implementation plans.

- Build data-driven business cases that quantify and track value,   costs   and implementation feasibility

- Drive adoption of deployed solutions through targeted engagement and change management activities

- Continuously scan the market and bring AI best practices and new tools to adapt and improve   methodology

What   you’ll   bring

- You’ll   be an   AI advocate with a   relentlessly   curious, experimental mindset, constantly exploring emerging AI tools and technologies.

- Experience in business analysis, process   improvement   or   management   consulting, with the   proven   ability to map complex processes and design effective solution /improvements .

- Strong analytical and problem-solving skills, comfortable tackling   ambiguity   and using data to drive decisions.

- Prov en a bility to translate complex business challenges into clear   structured   frameworks,   insights   and actionable recommendations.

- Skilled in qualitative research and quantitative analysis ,   using   visualisation   tools such as Excel and Tableau to generate insights.

- Excellent communication and facilitation skills,   with the ability   to   present ,   to   influence and engage senior stakeholders.

- Commercially minded, balancing ambition with pragmatism and prioritising work based on business value.

- Thrives in   a   fast-paced, evolving environments, adapting   quickly   and working effectively through change and ambiguity.

Benefits and   perks

There's   one thing people   can't   stop talking about when it comes to   l ife   a t   S ky: the   perks .   Here’s   a taster:

- Free Sky   TV   or NOW   package,   including Sky Sports and Sky Cinema

- Pension package with up to 9% employer contribution

- Private healthcare with mental health support

- Aviva Digital GP and dental insurance

- Discounts on Sky products, including   Sky M obile,   Sky B roadband, Sky Glass and Sky Protect

- Sharesave and Tech schemes

- A range of Sky VIP rewards and experiences

How   you’ll   work

We've   adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are   3   days   in the office per week.

Your office base

Our Sky Group HQ. Equipped with  state-of-the-art  technology and workspaces,  there’s  plenty of space to see your  big ideas  come to life. Here  you’ll  find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley,  Gunnersbury  and Ealing Broadway stations.   Plus, there’s free onsite parking available for cars,  motorbikes  and bicycles.

Who we are

We’re   Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means   you’ll   be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers,   colleagues   and   society .

We ’ re   an equal opportunity employer and value diversity at our company.   We're   a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.   We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where   appropriate . Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful,   we’ll   ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you   are required to   have the   appropriate right   to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search   #LifeAtSky   on social media.