About this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position performs troubleshooting and problem solving while following guidelines and procedures to resolve or escalate issues after sales have been completed. Employee provides accurate information to ensure full customer resolution. This position asks probing questions to accurately identify both opportunity for improvement and the customer’s immediate need. Employee educates employees on proper procedure and steps needed to advocate for the customer and resolve the request.
Employee Type:
Permanent
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