About this role
Ready to suit up as a Dispatcher?
What matters most in a role like this is your ability to read the environment, anticipate risk and act accordingly. Your keen sense of observation and strong social skills are your greatest strengths.
As a Dispatcher, communication is essential as you will be the person spotting threats before they escalate at a post-secondary educational institute, located at Downtown, Toronto.
What's in it for you?
- Hourly wage of $24.77
- We will invest in you, covering the costs of continuing education through GardaWorld Academy
- Full-Time Shift Schedule: Monday to Sunday: 8AM-8PM & 8PM-8AM (12-hour Continental Rotation) (2 weeks days/2 weeks nights)
- Location: M5B 1Y2
- Career growth opportunities at GardaWorld
- Uniform provided at no cost
Responsibilities for Dispatcher
- Receive incoming emergency and non-emergency calls from community and non-community members
- Initiate the appropriate response promptly including connecting and transferring the caller to the right person
- Operate with various computerized communication devices and associated equipment to receive, assess, and relay information from the public to security personnel in a courteous, professional, and expedient manner
- Remain calm under pressure and be able to multitask during high call volumes from telephone and radio communications
- Be able to prioritize and dispatch accordingly
- Problem-solve on the go utilizing tools and training you’ve acquired
Qualifications for Disptacher
- Be authorized to work in Canada
- Must have valid Ontario Security Guard License
- Must have Standard First Aid & CPR Level C certification(WSIB Approved)
- Must be able to commmit to Full-Time 12 hour continental rotation schedule (Monday - Sunday including days & nights)
- Must be able to commute to Downtown Toronto with no onsite parking
- Working Knowledge of Criminal Code and Trespass to Property Act enforcement
- Excellent communication and interpersonal skills
- Ability to handle sensitive situations with discretion and professionalism
- Strong documentation and report-writing abilities
- Computer proficiency (MS Office, Google Suite)
This posting is for a position that is currently vacant within the organization.
SSTOR