Welcome Officer Intern (3-Month Internship)

Position Title: Welcome Officer Intern

School/Campus: Enko La Gaieté Secondary, Yaoundé

Reports To: Admission Manager

Duration: 3 Months (Full-Time)

Job Purpose

The Welcome Officer Intern serves as the first point of contact for Enko La Gaieté Secondary. This role is crucial in delivering a warm, professional, and organized experience for parents, visitors, students, and staff. The intern will support front-office operations, handle incoming communications, and assist the administrative team with daily campus operations over a 3-month period.

Key Responsibilities

1. Reception & Front Desk Operations

- Welcome parents, guests, vendors, and visitors warmly and direct them to the appropriate office or staff member.
- Maintain a tidy, organized, and welcoming reception area.
- Manage the visitor logbook/register, ensuring safety protocols and security check-ins are followed.
- Receive, log, and route incoming phone calls, generic emails, and physical mail/deliveries to the relevant departments.

2. Parent & Community Relations

- Provide basic information regarding school schedules, admissions procedures, and campus events to visiting or inquiring parents.
- Receive parent requests or messages and ensure they are promptly routed to teachers, coordinators, or school administration.
- Assist in organizing parent-teacher conferences, open days, or school events hosted at the reception or campus common areas.

3. Administrative & Operational Support

- Assist the HR and Administrative teams with data entry, filing, scanning, and document archiving.
- Help track student arrival/tardiness logs at the front desk when required.
- Manage the scheduling of meeting rooms or administrative appointments as directed.
- Perform other administrative tasks assigned by the Administrative Lead or Head of School.

Key Requirements & Qualifications

- Education: Currently pursuing or recently completed a Higher National Diploma (HND/BTS), Bachelor’s degree in Executive Secretariat, Communications, Business Administration, Hospitality, or a related field.
- Language Skills: Bilingual in English and French (fluent verbal and written communication in both languages is essential for interacting with our international parent community).
- Technical Skills: Basic proficiency in Microsoft Office (Word, Excel) and Google Workspace (Gmail, Docs, Sheets).
- Interpersonal Skills: Outstanding customer service orientation, professional presentation, warm demeanor, and strong listening skills.
- Organizational Skills: High attention to detail, ability to multitask in a busy environment, and strong time management.

Learning Opportunities & Benefits

- Hands-on professional experience within an international school setting.
- Mentorship from experienced administrative and operational professionals.
- Internship certificate and recommendation letter upon successful completion.

(English version)

Equal Opportunities & Safer Recruitment

Enko Education is an equal opportunities employer, committed to inclusivity, diversity, and valuing difference. Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people, and we expect all staff, volunteers, and third parties to share this commitment. Our safer recruitment practices aim to ensure that only individuals committed to child safeguarding join our schools. You can read our Safer Recruitment Statement here .

- Successful candidates must provide a police clearance (or equivalent) from every country where they have lived in the past 10 years before signing an employment contract .

- Reference checks with previous employers will also be conducted for each successful candidate.

About Enko Education

International education with Africa at heart and the world in mind .

Enko Education is a fast-growing network of 15 international schools in 10 African countries, offering international education with Africa at heart and the world in mind. Our mission is to make high-quality international education accessible to more African learners and to guide them towards the world’s best universities through innovative programmes leading to globally recognised qualifications.

Since 2014, Enko Education has helped thousands of students secure admission to top universities such as Yale College, Sciences Po, École Polytechnique, and the University of Toronto. Backed by leading development finance institutions and funds including Proparco, I&P, Adiwale, BIO Invest, Oiko Credit and Liquid Africa, we are on track to reach 20,000 students by 2028.

Learn more on our website .

(French version)

Égalité des chances & Recrutement sécurisé

Enko Education est un employeur qui respecte l’égalité des chances, attaché à l’inclusion, à la diversité et à la valorisation des différences. Les écoles Enko Education s’engagent à protéger les enfants et à promouvoir le bien-être des élèves et des jeunes, et attendent de l’ensemble du personnel, des bénévoles et des tiers qu’ils partagent cet engagement. Nos pratiques de recrutement sécurisé visent à garantir que seules les personnes partageant notre engagement rejoignent nos écoles. Vous pouvez consulter notre Déclaration sur le recrutement sécurisé ici .

- Les candidats retenus doivent fournir un extrait de casier judiciaire (ou équivalent) pour tous les pays dans lesquels ils ont vécu au cours des 10 dernières années avant de signer un contrat .

- Des vérifications de références seront effectuées auprès des employeurs précédents pour tout candidats retenu pour un rôle.

À propos d’Enko Education

Une éducation internationale avec l’Afrique au cœur et le monde en perspective.

Enko Education est un réseau en pleine croissance de 15 écoles internationales dans 10 pays d’Afrique, offrant une éducation internationale de qualité à un coût accessible. Notre mission est de faciliter l’accès des apprenants africains aux meilleures universités du monde grâce à des programmes innovants menant à des diplômes mondialement reconnus.

Depuis 2014, nous avons accompagné des milliers d’élèves vers des universités de premier plan telles que Yale College, Sciences Po, l’École Polytechnique ou encore l’Université de Toronto. Avec le soutien d’institutions financières de développement et de fonds tels que Proparco, I&P, Adiwale, BIO Invest, Oiko Credit et Liquid Africa, nous visons à scolariser 20 000 élèves d’ici 2028.

Pour en savoir plus, visitez notre site internet .