About this role
Location: Leatherhead – Carlton House - Covering the Mole Valley area
Salary: £37,607 - £43,780 per annum
Hours: 36 hours per week – flexible options considered
Contract Type: Fixed Term Contract until 30th June 2027
This is a great opportunity to join our team, Employer of the Year Housing Heroes awards 2025 and Winner 2026 Inspiring Places to Work™ UK & Ireland
We are looking for a customer-focused Neighbourhood Response Officers to join us in the team covering Mole Valley.
You’ll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered.
Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented.
Working proactively to be a visible presence on our estates ensuring residents sustain successful tenancies by providing guidance, early intervention, and practical solutions to tenancy-related matters.
To find out more about the Neighbourhood Response Officer role, please click on this link to watch a video NRO
If this sounds like an opportunity for you then please review the full role profile before applying https://clarionhg.sharefile.com/public/share/web-s07efd32ef8214b788469383110c62c62
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Closing Date: Wednesday 14t h October 2026 at midnight.
This is a hybrid role with a base location at our offices in Leatherhead where you will be out visiting residents and working on our estates in Mole Valley. Access to a vehicle is essential for this role.
Applicants must be able to travel across the region as required.
This post is subject to Basic Criminal Record Check Clearance.
Interviews will be from the 23rd October onwards.
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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Act now – apply today! This vacancy may close early without notice.