About this role
Job Purpose/Objective:
The Dispatch Router is responsible for coordinating, planning, and overseeing nighttime and early morning Delivery Truck Driver routing.
Essential Job Functions:
Create and build routes using Roadnet and MobileCast Programs
Work with the Transportation Department, Shipping Department, and Sales Department and interdepartmentally to manage supply chain logistics, including routing and truck utilization strategies to create greater efficiency.
Handle internal challenges and elevated external client complaints and strive to find proactive ways to reduce them
Distribute the dispatch routing and all related information to the designated department representative in an accurate and timely manner
Anticipates and determines causes of delays in deliveries and takes appropriate action to meet shipping schedules.
Qualifications
Minimum Qualifications:
High School diploma, equivalency degree, or related experience
3 years management / supervisory experience
3 years using RoadNet and Mobile cast software programs
Prior experience working in a wholesale produce distribution and / or routing environment
Experience in fleet dispatching and routing internal fleet
Proficient in computer use with emphasis on Microsoft Word and Excel
Valid drivers license: dispatch, routing and/or driving experience is a strong plus
Thorough understanding of all aspects of fleet management and operations procedures
Able to work in a fast paced, multi-tasked environment
Able to look at challenges and create long term solutions
Ability to respond to common inquiries from staff, and others
Ability to collect data, establish facts and draw valid conclusions
Ability to deal with abstract and concrete information
Ability to make decisions in a timely manner, utilizing input from others as appropriate
Ability to establish and maintain effective working relationships
Ability to resolve conflicts
Ability to speak clearly and concisely both in oral and written communication.