Credit Cash Collection Manager Sales (Govt & KAM, All India)

Job Requirements

Priorities

Collection Forecasting & AR Management
• Prepare and monitor AR ending balance forecasts and cash collection projections.
• Develop and maintain All-India AR reports and collection dashboards.
• Track and communicate daily collection status during month-end and critical collection periods.

Management Reviews & Reporting
• Coordinate and conduct Top 20 customer receivable reviews with senior management.
• Liaise with regional teams to consolidate collection updates and action plans on Top 20
• Present AR performance, collection status, and risk assessments to leadership teams on Top 20

Headquarters (HQ) Coordination & Reviews-Commission Business
• Lead periodic AR review calls with HQ teams.
• Present key AR metrics, collection performance, ageing trends, and liquidation plans.

Receivables Governance & Periodic Reviews
• Review and monitor expired Bank Guarantees and recommend corrective actions.
• Prepare and present EMD and OR review reports, including detailed liquidation plans
• Support CCCM KPI reviews through performance tracking and reporting.
• Conduct AR ageing reviews (>60 days and >90 days) across regions and provide actionable recommendations.
• Coordinate legal review discussions for delinquent accounts and support recovery strategies.

Drive digitalization and automation initiatives to improve collection efficiency, including various dashboards, and the PEGA CCM tool.

Develop executive dashboards and analytical reports to track DSO trends, collection performance, Sales receivables movement, and enabling data-driven decision-making.

Work Experience

Skill Set

- Functional - Accounts Receivable & Collection Management
- Leadership & Behavioural -Ability to influence and collaborate with stakeholders, excellent leadership, coaching, and team development skills, Strong negotiation and conflict resolution capabilities
- Technical Skills - Microsoft PowerPoint for executive presentations, PEGA CCMT or equivalent collection management platforms , Strong understanding of GST, TDS, commercial documentation and contract management.

Experience

- 10–12 years of progressive experience in Accounts Receivable and Collection Management.
- Minimum 5–7 years of experience leading large, geographically dispersed collection teams at a regional or national level.
- Demonstrated success in driving DSO reduction, overdue recovery and forecast accuracy.
- Experience collaborating with business leaders, legal, sales, and operations teams

Education

- CA/ICWA/MBA (Finance) / PGDM from a recognized institution preferred.