About this role
Greek Speaking Player Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career growth through our exclusive network of jobs in Bulgaria, ensuring candidates find the perfect professional match in a thriving market.
Job Overview
We are seeking a passionate gamer to join a global leader in the Gaming & Esports sector for an exciting Greek Speaking Player Support Specialist position in Bulgaria. This role is perfect for a communicator who understands the nuances of modern gaming culture and wants to build a career in a fast-paced, international environment.
Key Responsibilities
- Provide high-quality support to gaming enthusiasts via chat, email, and social media channels.
- Resolve technical queries, account issues, and billing concerns within the Gaming & Esports ecosystem.
- Maintain a deep understanding of the client’s gaming titles to provide expert guidance to the player base.
- Effectively translate game documentation and support resources from English to Greek.
- Escalate critical bugs and platform issues to the technical development teams to ensure a seamless gaming experience.
- Contribute to a positive and engaging community environment for players in the Greek market.
- Represent the brand with professionalism while staying authentic to the gaming industry culture.
Requirements
- Native or fluent Greek (spoken and written).
- Proficiency in English to collaborate with international teams.
- Valid EU passport or work authorization for Bulgaria.
- A genuine passion for Gaming & Esports and familiarity with modern gaming trends.
- Strong problem-solving skills and a player-centric attitude.
- Ability to relocate to Sofia for this on-site Greek Speaking Player Support Specialist position in Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training on gaming support platforms.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
- Attractive Monthly Performance Bonus based on quality metrics.
- Career development opportunities within the vibrant Gaming & Esports industry.
- And Much More...
Life in Bulgaria
Choosing to pursue jobs in Bulgaria offers a unique blend of historical charm and a booming modern economy. Bulgaria is known for its beautiful landscapes, ranging from the stunning Balkan Mountains to the sunny Black Sea coast, providing the perfect backdrop for a balanced lifestyle. The climate in Bulgaria is equally appealing, with four distinct seasons that make outdoor adventures accessible year-round.
Sofia, the capital, is a vibrant hub that attracts young professionals from all over the world, making it an ideal destination for your new career chapter. Relocating to Bulgaria is a seamless experience, especially with our support, and you will quickly find that the cost of living is highly favorable. From the world-class culinary scene to the high quality of life, Bulgaria is an incredible place to work and thrive.
How to Apply
If you are ready to take your career in Gaming & Esports to the next level with this Greek Speaking Player Support Specialist position in Bulgaria, we encourage you to Apply Now. Join the ranks of professionals finding success through Mercier Consultancy Group. We look forward to reviewing your application!