Customer Service Representative (Team Member) - Island

Filmhouse CinemasLagos, LagosOn-siteFull-timeNew grad, 0–1 yearsListed 3 days ago

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About this role

Company Description

Filmhouse Group houses multiple business within the media and entertainment space. The award winning Filmone Entertainment and the dynamic Filmhouse Cinemas . Our mission is "to provide magical experiences through content that entertains and inspires, delivering world-class services and exceptional value to our audience".

The group is supported by a corporate operations management team that ensures our operations area aligned to International Best-Practice.

Job Description

Essential duties and key responsibilities include the following and other duties as may be assigned:

- Selling box office tickets, responding to queries reservations and sales.
- Monitoring and maintaining cash flow, ensuring that there are no shortages.
- Ensuring that guests are well guided to entrance and exit into the cinema.
- Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
- Participating in briefings and other meetings as requested by the cinema manager.
- Attend and participate in training sessions as required by managers and HR.
- Contribute to increasing concession revenues.
- Responsible in the arrangement and cleaning of designated areas.

Qualifications

- ND (National Diploma)
- HND (Higher National Diploma)
- BSc / BSE (Bachelor’s Degree)
- Diploma
- NCE (Nigerian Certificate in Education)
- SSCE

Age Requirement

- Candidates must be between 19 and 26 years old