About this role
Malvern Health, Inc. is seeking a full-time Community Relations Liaison/Marketing Representative to provide Sales, Marketing and Community Relations responsibilities in the following Pennsylvania counties: Philadelphia and Bucks.
Position summary: This individual will be the liaison between referral sources and Malvern Treatment Centers and Malvern Behavioral Health, to seek new business development opportunities and further develop this referral base. Bachelor's Degree required. Demonstrates a high level of professionalism, excellent communication/presentation skills; capable of working independently, overcoming obstacles and effectively generating increased referral volume to goal. Is self-motivated with experience in developing new territories in target markets with customer base. Knowledge of Philadelphia county and surrounding counties behavioral health marketplace required. Behavioral health care or healthcare/pharmaceutical sales experience preferred. The Community Liaison position does require evening hours once per week to interface with referral sources, and occasional weekend hours.
Summary of Essential Position Functions:
- Provides outreach calls to other organizations, hospitals, agencies.
- Host marketing events at organizations, hospitals, agencies.
- Acts as a liaison with Alumni and Staff and Patient Community.
- Provides tours for prospective patients and families.
- Maintains positive relations with outreach sources.
- Keeps referral sources informed in timely manner.
- Provides marketing reports on monthly basis.
- Provides marketing materials to outside sources and keeps them informed of any organization and programming changes.
- Assists with providing Open Houses, Speaker Events, etc for the organization.
- Ensures marketing materials are up to date.
- Must provide weekly schedule and marketing report, as well as monthly expense report of activities to Director of Marketing.
- Stays informed of changes in-house to ensure information reached out to community.
- Other duties as assigned.
- Supervisory Responsibilities: Not Applicable
Qualifications
Qualifications: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. This position requires individuals that are client focused; team oriented; great interpersonal and communication skills; flexible to sudden changes in workload, emergency or staffing; dependable; problem solving skills; focused on compliance and performance quality. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Bachelors degree
- One (1) year of marketing experience.
Technical/Computer Skills: MS Office Proficient. Excellent communication skills. Detail oriented. Self-starter.
Work Environment and Hazards: No hazardous conditions. Protected from weather conditions.
Emergency Classification: Non-Essential Personnel
Physical Requirements: Sedentary work – lifting 20 lbs. maximum and occasionally lifting.
- Travel: 95%
- Occasional Weekend Needs
- One evening per week
Benefits include: Medical, Vision, Dental, Life insurance options (including a free policy), Free long term disability, Paid time off, and a 401k with company match!
*Malvern Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*
