Internal Communications Specialist

Navy Federal Credit UnionVienna, VirginiaHybridFull-timeMid level, 2–5 yearsListed 4 hours ago

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About this role

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsible for developing, delivering, and measuring communications that align with business objectives and engage internal audiences. Create and execute communication plans across multiple channels. Manage internal communication channels, leverage project management tools, and adhere to established processes. Collaborate closely with team members, cross-functional partners, and key stakeholders to ensure communications are aligned, timely, and impactful. Review communications for compliance with guidelines and contribute to team deliverables with increasing independence. Perform assignments of moderate scope and complexity, applying judgment within defined parameters. Support marketing analytics reporting by creating and maintaining reports and dashboards, monitoring communication and channel performance, and translating data into actionable insights that improve communications strategy and effectiveness. The ideal candidate will have hands-on experience with developing reporting and analytics using Adobe Experience Manager (AEM), email software and Power BI.

- Minimum of 2+ years of experience in communications, marketing or related field.
- Basic understanding of business and operating environment.
- Proficient in drafting promotional campaign content, internal announcements, newsletters, and intranet content.
- Ability to collaborate cross-functionally with other departments).
- Understanding of employee engagement strategies.
- Experience using internal communication platforms (e.g., SharePoint, Slack, Yammer), and AEM, Adobe Analytics and PowerBI.
- Demonstrated experience creating actionable reporting and analytics for communication efforts
- Ability to manage multiple projects with tight deadlines.
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field or the equivalent combination of training, education and experience.

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM

Location:

- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602