About this role
WordPress Operations & Support Specialist
About PLAYERSBEST
PLAYERSBEST is an affiliate and performance marketing company operating across multiple digital verticals and markets. We manage a growing portfolio of websites and digital assets, with WordPress playing an important role across our operations.
About the Role
We are looking for a WordPress Operations & Support Specialist with strong practical WordPress knowledge to support our Product Owners, editors and other internal teams.
This is not a developer role. You will help with WordPress troubleshooting, website configuration and more advanced operational tasks where attention to detail and a good understanding of WordPress are essential.
Key Responsibilities
- Provide internal support and guidance on WordPress features, solutions and configurations.
- Troubleshoot WordPress setup and configuration issues.
- Execute tasks such as batch URL changes, link updates and other large-scale website changes.
- Configure WordPress sites, plugins and settings according to requirements.
- Set up new websites and demo environments.
- Work with Product Owners and stakeholders to understand requirements and execute tasks accurately.
- Identify errors or issues and escalate more technical problems when needed.
About You
- Strong hands-on WordPress experience and understanding of how WordPress sites work.
- No development experience required, but technical understanding is important.
- Highly detail-oriented and conscientious when making website changes.
- Good troubleshooting and problem-solving skills.
- Able to explain technical concepts clearly to non-technical users.
- Comfortable working independently and taking ownership of tasks.
- Experience with plugins, site configuration, migrations or URL management is a plus.