Business Development Specialist

HungryPandaBrooklyn, New YorkOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Main Duties and Responsibilities

- Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
- Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
- Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
- Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
- Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
- Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
- Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Job Requirements

- Fluency in  Mandarin Chinese  is required; proficiency in English is a plus.
- Previous experience in  B2B sales ,  merchant acquisition , or  offline business development  is highly desirable.
- Familiarity with  the food delivery industry ,  local retail , or  internet platform operations  is a strong advantage.
- Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
- Ability to work independently, manage field visits efficiently, and close deals under pressure.
- Highly organized with solid  time management ,  project coordination , and  problem-solving  abilities.
- A team player who can work cross-functionally with Marketing, Operations, and Product teams.