About this role
As a Receptionist, you will support the entire location as the first point of contact for inbound telephone inquiries and office visitors/guests. You will receive and relay messages/telephone calls from internal and external sources. You will greet guests/visitors, documents information, issues appropriate security passes, reports security issues. You will respond to routine inquiries on office location, hours of operation, telephone numbers, e-mail/website addresses.
Responsibilities:
- Greets visitors in a professional and courteous manner, determines nature and purpose of visit, provides assistance with check-in, and directs visitors to specific destination.
- Operates multi-line phone system to answer, screen and forward calls, and provide information.
- Performs administrative support tasks including proofreading, transcription, calculation, and invoicing.
- Files and maintains records.
- Schedules appointments, and maintains and updates calendars.
- Receives payment and record receipts for services.
- Analyzes data to determine answers to employee questions, customers, suppliers, and public.
- Provides information about company including location of departments, offices, employees, or services provided.
Qualifications:
- High School Diploma or equivalent required; Associates' Degree preferred.
- 1 year relevant experience required.
- Administrative and clerical procedures and systems.
- Strong computer skills including MS Office.
- Ability to maintain high level of professionalism and effectively communicate with people outside the organization and represent the organization to customers and other external sources.
- Basic knowledge of WESCO policies, systems, and procedures.
- Strong written and verbal communication skills.
- Ability to multi-task and adapt to changes in the workflow.
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