About this role
Under the policy direction of the Interventional Treatment Manager, the Interventional Specialist is a dual-function role responsible for interventional psychiatric treatment such as Transcranial Magnetic Stimulation (TMS) and Spravato. This individual will ensure that all data is accurate and patient care is seamless.
Clinical Interventional Support
• Administer TMS treatments according to physician protocols; set up medical devices and monitor sessions for accuracy and patient comfort.
• Manage physician and procedure schedules related to Spravato treatments.
• Oversee patient care during the observation period; conduct regular vitals checks (BP, pulse, oxygen) and monitor for signs of distress.
• Administer psychiatric rating scales, counselor patients on completion, and record detailed session notes.
• Resolve issues with patient comfort, coil contact, and system setup throughout treatment sessions
Patient Relations & Environment
• Serve as an ambassador for the practice, building rapport with patients struggling with depression and anxiety.
• Must maintain professional appearance and demeanor and interface well with patients in a mental health setting.
• Explain procedures to new patients, distribute educational materials, and assist with checking patients in and out.
• Ensure treatment rooms are clean, safe, and therapeutic; maintain a professional appearance and demeanor.
Required Skills and Qualifications:
• High school diploma or equivalent required. Associate or Bachelor’s degree in a related field preferred.
• Certified Medical Assistant is a plus but not required.
• Previous experience in a medical facility or healthcare setting required.
• Experience with health information systems or medical billing is preferred.
• Ability to take basic vitals and recognize signs of mental or physical distress.
• Proficiency in Microsoft Office and electronic medical records software.
• Must be able to shift focus quickly between detailed data entry and direct patient interaction.
• Ability to maintain accurate medical records and treatment documentation.
• Excellent verbal and written skills for interacting with patients, physicians, and insurance vendors.
• Punctual, flexible and highly dependable.