About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Naples Bay Resort & Marina, a premier waterfront destination in the Pyramid Global Hospitality portfolio, located in the heart of Naples, Florida. Featuring 87 guest rooms and 4,530 sq ft of meeting space, this luxury resort blends the energy of a vibrant marina lifestyle with the elevated hospitality for which Naples is known.
At Naples Bay Resort & Marina, we pride ourselves on creating memorable experiences through exceptional service and a strong commitment to our people-first culture. As a member of our team, you'll have the opportunity to work in a dynamic, supportive environment, surrounded by the beauty of Southwest Florida's waterfront. We offer opportunities across a variety of departments, where collaboration, growth, and professionalism are at the center of everything we do.
Joining our team means becoming part of a close-knit community that values teamwork, passion, and delivering outstanding experiences. Whether you're beginning your hospitality journey or looking to take the next step in your career, Naples Bay Resort & Marina offers a rewarding environment where you can grow and thrive. If you're ready to be part of something special, we invite you to explore opportunities and apply today.
What you will have an opportunity to do:
The Food & Beverage Director provides strategic and operational leadership for the complete food and beverage operation at Naples Bay Resort & Club, including restaurants, bars, banquets and catering, in-room dining, and outlet-level operations. This position has full responsibility for the financial performance, service standards, associate development, and overall guest and member experience within the Food & Beverage division. The Food & Beverage Director leads and develops the F&B management team, and partners closely with Resort and Club leadership to support the property’s overall business objectives.
What are we looking for?
Essential Duties & Responsibilities
- Provide overall leadership and direction for all Food & Beverage operations, including restaurants, bars, banquet and catering operations, in-room dining, and employee dining.
- Maintain full accountability for the Food & Beverage P&L, including revenue generation, food and beverage costs, labor, operating expenses, and departmental profitability.
- Establish annual budgets, financial goals, and operating strategies; monitor performance and implement corrective action as needed to achieve or exceed financial objectives.
- Lead, coach, and develop the Food & Beverage leadership team, including the Executive Chef, outlet managers, banquet leadership, and bar management.
- Establish and maintain high standards for food quality, beverage quality, service, presentation, cleanliness, and overall guest and member experience.
- Partner with the Executive Chef and culinary team on menu development, pricing, food quality, product consistency, and cost management across all outlets.
- Develop and implement Food & Beverage concepts and strategies that reflect the positioning of Naples Bay Resort & Club and meet the expectations of both resort guests and club members.
- Partner with Sales and Marketing to maximize banquet, catering, and event revenue; develop competitive pricing strategies and ensure effective execution of group and special-event business.
- Collaborate with Revenue Management and other hotel leadership to optimize outlet pricing, banquet space utilization, and overall Food & Beverage revenue.
- Monitor market trends, guest and member feedback, and competitive offerings to identify opportunities for new concepts, programming, and revenue growth.
- Ensure compliance with all applicable food safety, health, sanitation, alcohol service, licensing, and employment regulations.
- Recruit, train, coach, and retain high-performing Food & Beverage associates and managers while developing internal talent and succession plans.
- Establish clear performance expectations and accountability throughout the Food & Beverage division.
- Conduct regular operational reviews and use financial and service data to identify opportunities for improved efficiency, profitability, and guest satisfaction.
- Represent Food & Beverage in Resort and Club leadership meetings and provide regular updates regarding financial performance, operational initiatives, staffing, service levels, and business opportunities.
- Partner with other departments, including Rooms, Sales & Marketing, Engineering, Housekeeping, and Guest Services, to ensure a seamless overall guest and member experience.
- Oversee the planning and execution of Food & Beverage capital projects, including outlet renovations, equipment replacement, operational enhancements, and new concept development.
- Maintain a visible leadership presence throughout Food & Beverage operations and actively engage with guests, members, and associates.
- Perform other duties and responsibilities as assigned by Resort and Club leadership.
Qualifications & Experience
Education
- Bachelor’s degree in Hospitality Management, Business Administration, Culinary Arts, or a related field preferred.
- Equivalent combination of education, training, and significant hospitality experience may be considered.
Experience
- Minimum of 10 years of progressive Food & Beverage experience , preferably within luxury hotels, resorts, private clubs, or high-end multi-outlet operations.
- Minimum of 4–6 years in a Food & Beverage leadership or department-head role with responsibility for multiple outlets and teams.
- Proven experience with full departmental P&L responsibility , budgeting, forecasting, cost controls, and financial performance.
- Strong background in restaurant, banquet, catering, and beverage operations within a resort, hotel, or private club environment.
- Experience managing high-volume operations while maintaining exceptional service and quality standards.
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Compensation:
$120,000
-
$150,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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