Federal Work Study or Student Worker: Office of Student Advocacy and Support Assistant

Job Title
Federal Work Study or Student Worker: Office of Student Advocacy and Support Assistant

Agency
East Texas A&M University

Department
21166002 Student Advocacy & Support

Proposed Minimum Salary
$10.00 hourly

Job Location
Commerce, Texas

Job Type
Student Worker

Job Description

Federal Work Study OR Student Worker: Office of Student Advocacy and Support Assistant

Cover Letter, Resume, 3 References, Work Study Permit if applicable

JOB DESCRIPTON:

Pay: $10/hour

Student Advocacy and Support is seeking dependable and customer-focused FRONT DESK assistants. As a Front Desk Assistant, you will serve as the initial point of contact for visitors, manage daily office flow, and support department initiatives.

KEY RESPONSIBILITIES:

Customer Service & Front Desk Operations

- Greet and assist visitors in a professional and welcoming manner
- Answer phone inquiries
- Respond to general inquiries and direct visitors
- Assist with front desk operations, including monitoring foot traffic and office communications
- Serve as a primary resource for department visitors by directing them to appropriate resources
- Maintain a clean, organized, and welcoming front desk and lobby area; remove outdated promotional materials
- Other duties as assigned.

Knowledge & Skill Requirements:

- Ability to communicate professionally by telephone, email, and in person.
- Ability to follow written and verbal instructions.
- Ability to multitask, solve problems, and remain organized in a fast-paced environment.
- Effective verbal and written communication skills.
- Proficiency with general computer applications
- Strong customer service and interpersonal skills
- Strong organizational and time-management skills.
- Uphold confidentiality of sensitive information.

Preferred if can work:

Tuesday 10-12

Wednesday 11-1

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.