About this role
Responsibilities
• Monitor security alerts and events across the Cyderes security platform and customer environments
• Analyze, investigate, and respond to security events to drive effective customer outcomes
• Perform initial triage and determine the severity, scope, and potential impact of security incidents
• Investigate suspicious activity across endpoints, networks, identity systems, cloud environments, and security technologies
• Escalate confirmed or high-risk incidents to appropriate incident response or senior security resources
• Participate as a member of the incident response process and assist with containment and remediation activities
• Review security telemetry, logs, alerts, and other data sources to identify malicious or abnormal behavior
• Maintain accurate documentation of investigations, findings, actions taken, and customer communications
• Perform day-to-day operational security tasks and ensure established processes and service expectations are met
• Communicate clearly with customers and internal stakeholders regarding security events and recommended actions
• Identify opportunities to improve detection capabilities, operational processes, automation, and overall platform effectiveness
• Collaborate with other Cyderes teams including Managed Detection & Response, Threat Hunting, Incident Response, Engineering, and Customer Success
Requirements
• Experience working within a Security Operations Center (SOC), Managed Security Service Provider (MSSP), or Managed Detection & Response (MDR) environment
• Experience with SIEM and log-management platforms such as Splunk, Elastic Stack, Microsoft Sentinel, Google Security Operations, or similar technologies
• Experience with Endpoint Detection and Response technologies such as CrowdStrike, Microsoft Defender, SentinelOne, or similar platforms
• Experience with cloud environments and technologies including AWS, Microsoft Azure, and Google Cloud Platform
• Experience supporting Microsoft 365, Entra ID/Azure AD, Proofpoint, or other enterprise security platforms
• Scripting or development experience with technologies such as Python, PowerShell, or JavaScript
• Advanced system administration experience with Windows PowerShell, Ansible, SaltStack, Chef, Puppet, or similar technologies
• Experience with Security Orchestration, Automation, and Response (SOAR) technologies such as Cortex XSOAR, Splunk SOAR, or comparable platforms
• Familiarity with incident response, threat hunting, digital forensics, or malware analysis
• Understanding of the MITRE ATT&CK framework and common adversary behaviors
• Relevant cybersecurity certifications are a plus