About this role

Integral to our post-sale process and our customers’ satisfaction, Window Nation’s Field Technician provides accurate project measurements and completes services to the relevant stakeholders.

Responsibilities

- Visit residential customer sites to measure each window, door, sliding glass door opening as needed

- Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements

- Support pricing process by providing accurate measurements and assessments for labor/materials

- Review installation project/process with customers

- Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions

- Execute change order specifications

- Maintain service parts inventory and equipment

- Complete service assessments; identify needed services, materials, and labor to relevant stakeholders

- Fulfill service appointment specifications

- Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.

- Maintain proficiency to do all tasks of the position.

- Maintain a substantive knowledge of product, install techniques, and construction basics

- Maintaining a driving record that meets company’s insurance standards

- Ability to use an extension ladder in a safe manner to measure windows and perform services

- Must be able to pass EPA certification and follow EPA Regulations

- Knowledge of local permit/license/historical/HOA requirements

Qualifications

- High School Diploma, GED, or equivalent

- 2+ years professional experience measuring replacement windows

- 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects

- Valid Driver’s License

Preferred Qualifications

- Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred

- Capability to navigate various applications on an iPad

- Customer-centric mindset

- Superior time and project management skills

- Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)

#LI-RM1

What We Offer:
Competitive pay
Bonus opportunities for eligible roles
Full-time benefits package (medical, dental, vision, life, and 401(k) retirement options)
Paid time off
Growth opportunities within a rapidly expanding company
A supportive team culture where your contributions matter and craftsmanship is celebrated

Why Window Nation?
At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.