About this role
# We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
The Guest Room Attendant will be responsible for the overall room cleanliness as well as replenishment of guest amenities to ensure exceptional service to all guests that is consistent and continually in accordance with Residence Inn by Marriott standards, under the franchise of Mainsail Lodging and Development
What you have
- High school diploma or equivalent
- Previous hotel experience in a cleaning position.
- Strong customer service skills
- Proven experience in working quickly and efficiently
- Ability to take initiative and handle assignments with limited supervision
- A sense of ownership in everything that you do
What you’ll do
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
- Change and replenish bed linens, towels and guest amenities, as needed.
- Perform deep cleaning tasks, as needed.
- Report any maintenance or room issues to the Executive Housekeeper
- Stock, maintain and transport housekeeping supply cart on a daily basis
- Dispose of trash and recyclables
- Respond to special guest requests in a timely, friendly and efficient manner
- Perform turndown service as requested by guest
- Other necessary duties as reasonably assigned
Physical Demand
- Ability to stand for extended periods of time
- Ability to bend, lift, and pull 50 lbs
- Ability to communicate clearly
- Ability to work long hours as needed
Mental Demands
- Make sound judgments quickly
- Able to work independently, take direction, and provide direction to others
- Maintain the highest degree of confidentiality