Sales Representative: Retail

FARMERS ORGANISATION LTD

SALES REPRESENTATIVE-RETAIL

MALAWI - NORTHERN REGION

Farmers Organisation Ltd seek to fill the position of Sales Representative-Retail based in Mzuzu. The incumbent will be responsible for coordinating all Sales & Marketing activities relating to the retail market segment in the Northern Region of Malawi

Principal responsibilities-Required outputs

- To create demand for FOL technologies and services

- To establish and maintain business relationships with key stakeholders

- To identify and close sales leads

- To determine customer needs & market opportunities

- To expand the customer base by seeking new accounts

- To handle customer complaints

- To co-ordinate and implement advertising & promotional activities

- To plan and report activities

Decision making

- Co-ordinate

- Organise

- Execute

- Solve

- Advise

- Meet

- Recommend

Behavioural competencies

- Produce new ideas, approach or insight

- Create innovative products, designs or services

- Write clearly, briefly and correctly

- Creating and Conceptualising

- Supporting & Co-operating

- Organising & Executing

- Enterprising & Performing

- Team player

Enablers

- Support from Operations on customer service

- Quality Products

- Managerial support

- Support from the NS&MM

KPI’s

- Sales Revenue and volume targets

- Customer satisfaction

- Brand Equity

- Key account management

- New Customers

- Resource utilization

- Debtor Days

- Safety

Operating environment

- Retail Chain Outlets, Agro-dealers, Cooperatives, Farmer Associations

- Government and NGO Extension Staff

- Finance & Operations Team

- National Sales & Marketing Manager

- Media

Personal attributes

- Adaptability

- Persuasive

- Attention to detail

- Interpersonal skills

- Trustworthy

Education, knowledge and skills

- Diploma in Agronomy or Marketing or any Tertiary Education plus experience in agriculture related field

- 2 years’ experience in sales or marketing

- Proficiency in Microsoft Office

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