Medical Assistant

Medical Assistant (MA) IBH Care Coordinator

The MA IBH Care Coordinator provides psychoeducation and case management follow-up and referral services to improve patient health outcomes. The MA IBH Care Coordinator directly supports Behavioral Health providers, including Behavioral Health clinicians (Psychologists, LCSWs, LMFTs) and Psychiatric Nurse Practitioners, by performing vital signs assessment and conducting case management related to medication monitoring, behavioral activation, maintenance, and connecting patients with community resources. The MA IBH Care Coordinator contributes equally to patient care teams through huddles, case consultations, patient advocacy, mental health education, and collaborative meetings with medical staff. The MA IBH Care Coordinator is expected to be professional, punctual, maintain regular attendance, and demonstrate cooperation, organization, and enthusiasm at all times.

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Required Qualifications

- High School Diploma or equivalent.
- Must have a Medical Assistant training certificate of completion.
- Current CPR or CPR/AED certification required.
- Experience and/or education in human services-related fields such as social work, psychology, counseling, alcohol and drug treatment, or chemical dependency.
- Bilingual in Spanish preferred; other languages are a plus.
- Demonstrated commitment to serving underserved populations and working effectively with individuals from diverse educational, socioeconomic, ethnic, cultural, and lifestyle backgrounds, including those experiencing homelessness, substance use disorders, HIV/AIDS, disabilities, or other health challenges.
- Strong verbal and written communication skills and active listening abilities.
- Ability to establish and maintain positive, professional relationships.
- Exceptional interpersonal skills.
- Excellent customer service skills, including active listening, problem-solving, and maintaining composure during stressful or emotional situations.
- Commitment to HIPAA compliance and maintaining patient confidentiality.
- Ability to maintain accurate and detailed records.
- Compliance with applicable state and federal laws and regulations.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and database software.
- Adherence to infection control and workplace safety procedures.
- Assist and support the department in meeting High Reliability standards.
- Must be willing to successfully complete the credentialing process.

Essential Responsibilities

- Conduct warm hand-offs between patients and referring primary care providers during clinic hours to connect patients with Behavioral Health services.
- Assist patients in navigating the mental health system and accessing appropriate county agencies, community programs, and support resources.
- Monitor and implement Patient-Centered Health Home (PCHH) goals.
- Monitor and implement Certified Community Behavioral Health Clinic (CCBHC) goals.
- Perform Medical Assistant duties, including preparing exam rooms, rooming patients, recording medical histories, taking vital signs, administering immunizations, and providing medication-related assistance within scope of practice.
- Document all patient interactions in the Electronic Health Record (EHR) according to organizational policies and documentation standards.
- Assist with data collection, reporting, projects, quality initiatives, utilization reviews, and other related activities.
- Travel as needed to support operational requirements, meetings, and organizational functions.
- Maintain immunization records for county registry requirements.
- Maintain confidentiality and protect privileged information related to patients, employees, and the organization.
- Perform duties within the Medical Assistant scope of practice.
- Perform other duties as assigned.

Job Type & Location This is a Contract to Hire position based out of Citrus Heights, CA.
Pay and Benefits
The pay range for this position is $27.40 - $27.40/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Citrus Heights,CA.
Application Deadline
This position is anticipated to close on Oct 17, 2026. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.