Customer Service Center Specialist

GE HealthCareHaifa, HaifaOn-siteFull-timeSenior, 5–8 yearsListed 6 hours ago

Apply now

About this role

# Job Description Summary
Administrative and Executive Support. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Roles and Responsibilities

- Office and administrative assistance to teams or individuals. Should not include calendar management and other "personal support" agenda.
- Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
- Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
- May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
- A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Required Qualifications

- For roles outside of the USA- This role requires basic experience in the Services & Administrative Support. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
- For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

- Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

#LI-DNI

Additional Information

The job is open to men and women equally

Relocation Assistance Provided: No