Junior Dynamics NAV Support Analyst

Overview role

The successful candidate will be a member of the AMETEK Business Apps Team assisting with existing and any future ERP implementations

Responsibilities

- Support and manage AMETEK’s existing NAV/Business Central and future ERP implementations

- Act as point of contact for any change requests coming from the business. Analyse and define such requests, and convert them into a technical specification

- Test and QA all developments

- Monitor corporate ticketing system and provide functional support for any ERP related tasks

- Identify ways in which our use of ERP/Business Apps can be enhanced

- Become the subject expert and key resource for developing Fabric/Power BI and SSRS Reports

- Run and review monthly/quarterly ticket reports to identify and monitor process inconsistencies, determine actions needed and perform those actions

Required Skills

- Knowledge of Microsoft Dynamics NAV/Business Central

- Problem-solving/analytical mindset

- Great communication and customer-handling skills

- Excellent written and verbal communication skills

- Understanding of the basic principles of reporting

- Ability to provide excellent customer service to a variety of customers (location, language, nationality, ability)

- Ability to work independently with minimal oversight

- Ability to prioritize tasks based on department objectives and deliverables

- Fluent in English

- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

Education & Experience

- Bachelor’s degree or equivalent senior year