Sales Operations Analyst

Description

About us:

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

We are seeking a detail-oriented and service-driven Sales Operations Analyst to support the day-to-day operational needs of our Sales organization. This role serves as a key partner to Account Executives, Customer Success Managers, Finance, and Revenue Operations by maintaining CRM data quality, supporting quote generation and approvals, administering sales tools, and helping ensure a smooth and efficient sales process.

The ideal candidate is highly organized, systems-minded, and enjoys solving operational challenges while delivering excellent internal customer support. This role is perfect for someone looking to grow their career in Sales Operations, Revenue Operations, or GTM Strategy.

Responsibilities:

Sales Operations Support:

- Serve as a primary point of contact for day-to-day sales operations questions and support requests.
- Provide timely guidance to sales teams on processes, policies, systems, and deal workflows.
- Support ongoing enablement by documenting procedures, FAQs, and best practices.

CRM Administration & Data Hygiene:

- Maintain data integrity within Salesforce, ensuring accurate account, contact, opportunity, and territory information.
- Perform regular audits and cleanup activities to improve CRM quality and reporting accuracy.
- Partner with Revenue Operations leadership to identify and implement process improvements.

Quote & Deal Support:

- Build and validate customer quotes in accordance with pricing and commercial guidelines.
- Support sales team members throughout the quote creation and approval process.
- Review deals for completeness and compliance prior to routing for approvals.

Systems Administration & User Support:

- Provide day-to-day support for sales technology platforms, including: Salesforce (primary platform), Hubspot, and Gong
- Assist with user provisioning, troubleshooting, permissions, and basic system configuration.
- Identify opportunities to streamline workflows, automate manual processes, and improve user experience.
- Participate in special projects related to sales process optimization and system enhancements.

Requirements

- 1-2+ years of experience in Sales Operations, Revenue Operations, Deal Desk, or Salesforce Administration
- 2+ years of experience in a B2B SaaS environment
- Experience working with Salesforce CRM.
- Strong attention to detail and commitment to data accuracy.
- Strong communication skills with a customer-service mindset.
- Ability to manage multiple priorities in a fast-paced, high-growth environment.
- Proficiency with Excel