About this role
About the Company:
At Almosafer Travel & Tourism Co, we’re not just part of the travel industry, we’re helping shape its future.
As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
We’re united by a bold vision:
To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
About the Role:
We're seeking an Assistant Manager - Product to optimize Almosafer Activities Product. While working closely with other product teams, your focus will be on using data and customer feedback to refine these areas, aligning strategies to meet business goals while improving the overall user experience. By joining Almosafer, you will be part of the largest and fastest-growing travel company in the Middle East.
Responsibilities:
- A/B Testing and Optimization: Conduct A/B tests using tools such as Amplitude to enhance features, maximize product value, and improve the user experience.
- Analytical Prioritization: Use analytical methods to focus on high-impact solutions for identified problems, delivering maximum value to users and the business.
- Experiment Communication: Translate experiment findings into user stories and criteria for smooth implementation by development and QA teams.
- Team Collaboration: Collaborate within an integrated team (UX, Product, Tech) to create new features across web, mobile, and native app platforms, ensuring a consistent user experience.
- Objective Translation: Translate customer and business goals into measurable results throughout the product life cycle, tracking progress effectively.
- Product Growth Collaboration: Collaborate with other product teams for expansion into new verticals, leveraging opportunities for synergy.
- Cross-Functional Collaboration: Work with Marketing, Content, Finance, Data, and Business Operations to implement enhancements efficiently.
- Continuous Research: Actively participate in ongoing qualitative and quantitative research to pinpoint and prioritize customer problems, driving product improvements.
- Scrum Methodology Implementation: Drive team performance using scrum practices, ensuring quality and timely delivery.
- Efficiency Assurance: Lead scrum ceremonies and processes to ensure high-quality and timely deliveries.
Job Requirements:
- Bachelor's or Master's degree in Business, Computer Science, Engineering, or related field.
- Proven experience (min 3 years) as a Product Manager within the travel and tourism industry or similar industry, demonstrating a track record of successful product launches and improvements.
- Knowledge of loyalty programs, especially within the GCC region, showcasing an understanding of customer behavior, preferences, and market trends related to loyalty initiatives.
- Exposure to fintech, understanding the intersection of financial technology and travel services, with a grasp of innovative payment solutions and their integration into travel products.
- Strong analytical skills including proficiency in SQL for data analysis, experience in reading and interpreting data from Tableau dashboards, and capability in navigating Google Analytics.
- Proficiency in Google Analytics event creation is a plus.
- A data-driven approach to decision-making, leveraging insights derived from various analytical tools to make informed and insightful product decisions.
- Experience in translating data insights into actionable product improvements, iterating based on user behavior and market trends to drive product success.
Being you @ Almosafer:
At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
Here, you will find:
A purpose-led workplace where your ideas can create real impact
Ongoing learning and development to help you grow with intention
Recognition that celebrates your wins, both big and small
A community built on trust, curiosity, and shared momentum
No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.