Join the Nespresso Team! B2B Specialists Wanted at Foundever Rabat

##

Join the World of Nespresso ☕

Be part of a team delivering a premium experience to business clients across Canada.

Nespresso is more than coffee. It's a global symbol of craftsmanship, innovation, and premium experience. At Foundever Rabat, we partner with Nespresso to support its B2B coffee solutions across Canada, and we're looking for B2B Sales Support Specialists to help deliver the world-class service its business clients expect.

WHAT YOU'LL DO:

Contract Management
- Process and document client contracts from start to finish
- Communicate with business customers by email, phone, and video call
- Coordinate client onboarding with internal teams (After-Sales, Supply Chain, Finance, Transport)

Account Setup & Data Quality
- Create and maintain customer accounts in the client database
- Keep data accurate, consistent, and complete
- Run regular database cleanups and quality checks

Business & Administrative Support
- Support sales and client acquisition activities
- Work closely with cross-functional teams
- Help improve processes and day-to-day efficiency

WHAT WE'RE LOOKING FOR:
- Fluent [French and English – C1 level]
- Experience in B2B sales support, B2B customer service, operations, or a similar role
- A strong eye for detail and accuracy when handling data
- Comfort working across multiple systems and coordinating with different departments
- Curiosity, agility, and a solutions-oriented mindset
- A genuine passion for premium customer experience

WHAT WE OFFER:
- Permanent contract (CDI)
- Attractive salary + performance bonus + night shift premium + language bonus
- Social security (CNSS) + private health insurance
- Certified training programs and real career growth within a global company
- Company-provided transportation

WORKING HOURS
Shifts scheduled between 1:00 PM and 4:00 AM, aligned with Canadian business hours

LOCATION
Foundever Rabat - Arribat Center