Warehouse Operative/Customer Support - Full time

Customer Service & Warehouse Operative

Location: Glasgow
Hours: Full Time, Monday to Friday, 8:00am – 5:00pm
Salary: Starting salary of £27,000 per annum plus monthly bonus potential

Build a Long-Term Career with Us

We are looking for a motivated and reliable individual to join our Glasgow team in a varied role combining customer service, warehouse operations, and local customer support .

This is an excellent opportunity for someone who enjoys working with people, takes pride in delivering outstanding service, and wants to develop a long-term career with a growing business. Over 95% of our management team have been promoted internally , making this an ideal position for someone with ambition to progress into senior sales, operations, or management roles.

A full UK driving licence is essential for this position. Applications from candidates without a valid driving licence will not be considered.

What You'll Be Doing

Customer Service & Operations

- Handling incoming customer enquiries by phone and email
- Building strong relationships with customers and delivering exceptional service
- Providing updates on orders and deliveries
- Processing orders and purchasing stock
- Supporting day-to-day branch operations
- Making local customer deliveries when required
- Working closely with colleagues across the business to ensure customer satisfaction

Warehouse Responsibilities

- Picking and packing customer orders accurately
- Receiving and processing incoming goods
- Managing stock movements and inventory
- Conducting stock counts and maintaining warehouse accuracy
- Preparing shipments and dispatching orders
- Supporting general warehouse and operational activities

What We're Looking For

- Strong communication and customer service skills
- A positive, can-do attitude
- Ability to work effectively in a fast-paced environment
- Good attention to detail and organisational skills
- Basic IT skills would be advantageous
- Warehouse experience is beneficial but not essential
- Forklift experience is desirable, although full training can be provided
- Full UK driving licence (essential)

What We Offer

- Competitive starting salary of £27,000
- Monthly bonus scheme following successful completion of probation
- Excellent in-house training and development
- Clear career progression opportunities
- 20 days annual leave plus 8 bank holidays
- Company pension scheme
- International training and development events
- Long-term career opportunities within a growing organisation

Job Type: Permanent
Start Date: ASAP

If you're looking for more than just a job and want to build a rewarding long-term career with genuine progression opportunities, we'd love to hear from you. Join a team where hard work is recognised, development is encouraged, and success is promoted from within.