Field Robotics Maintenance Technician

At Exotec, we are redefining the relationship between humans and robots.

Our robotics solutions help some of the world's largest retail and e-commerce brands transform their warehouse operations, increasing productivity, improving safety, and addressing labor challenges. By combining artificial intelligence with high-performance robotics, we have become the first industrial unicorn in France and continue to expand globally.

Joining Exotec means becoming part of a team of over 1,000 ExoPeople worldwide who are passionate about innovation, collaboration, and delivering cutting-edge technology to our customers.

The robotics revolution is only just beginning. Will you be part of it?

Your Role

As a Field Robotics Technician , you will be the local technical representative for Exotec in Korea. Based in the Seoul area, you will support customer installations, maintain our demonstration center, and provide hands-on technical assistance to customers and integration partners when needed.

Key Responsibilities

- Maintain and operate Exotec robotic systems, including robots, workstations, conveyors, and associated equipment
- Perform preventive and corrective maintenance activities to ensure optimal system performance
- Monitor system health and proactively identify improvement opportunities
- Support troubleshooting and technical issue resolution both remotely and on-site
- Manage and maintain the Exotec demonstration center in the Seoul area, ensuring systems remain operational and visitor-ready
- Assist with customer demonstrations, testing activities, and proof-of-concept projects
- Support system installations, commissioning activities, and upgrades
- Provide technical assistance to integration partners and customers during deployment and operational phases
- Respond quickly to critical technical situations and coordinate additional support when required
- Maintain accurate service documentation and reporting
- Travel occasionally within Korea to support customer sites and business activities

Requirements

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- First professional experience in maintenance, field service, automation, robotics, mechatronics, or a related technical role
- Hands-on troubleshooting skills in mechanical and electrical systems
- Basic understanding of automation systems, robotics, industrial equipment, or conveyors
- Interest in both customer-facing activities and field operations
- Ability to work independently and manage priorities in a fast-paced environment
- Strong problem-solving and communication skills
- Customer-oriented mindset with a proactive approach
- Ability to read and communicate in English
- Korean language proficiency required
- Technical degree or vocational qualification in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, or a related field is preferred

Nice to Have

- Experience with automated warehouse systems, robotics, or industrial automation
- Knowledge of PLCs, sensors, industrial networks, or control systems
- Experience supporting customers or working in a field service environment
- Experience collaborating with system integrators

Why Join Exotec?

- Work with one of the most innovative robotics companies in the world
- Play a key role in the growth of Exotec in Korea
- Gain exposure to cutting-edge warehouse automation technologies
- Collaborate with international teams across Asia-Pacific, Europe, and North America
- Grow your career in a fast-moving and rapidly expanding organization