About this role
Job Summary and Responsibilities
The Revenue Cycle Team Leader – Cash and Adjustments is responsible for the timely and accurate posting of cash receipts and adjustments to the appropriate accounts. This position also provides education, coaching, and mentoring to Revenue Cycle - Cash and Adjustments associates and provides support as necessary to the Supervisor/Manager.
- Responsible for remittance processing. Posts all payments for the month in computer systems accurately, transferring correct coinsurance amount to secondary insurance or patient balance.
- Performs daily bank account download and reconciliation as needed.
- Balances and closes A/R entries daily and monthly in adherence with established policy and procedures.
- Performs EOM processing for all systems and entities; balances AR, runs and disperses reports, distributing pertinent billing information to Revenue Cycle Associates
- Enter and process adjustments submitted from Reimbursement and Operations.
- Provide analysis and request adjustments for adjudicated claims as appropriate.
- Participates in team meetings.
- Provides troubleshooting and support related to cash and adjustments to the Revenue Cycle Associates
- Prepare reports and spreadsheet reconciliations as required by department on demand as requested by management.
- Work collaboratively with other departments within Revenue Cycle, branch operations, and Corporate to deliver excellent customer service.
- Act as subject matter expert on processes and systems utilized by staff, including banking, payment processing, payment clearinghouse, document management and others.
- Provides guidance to associates to ensure appropriate processes are followed.
- Provides pertinent feedback to supervisor for annual and ongoing staff assessments.
- Identifies trends and workflow issues that need additional coaching or staff mentoring.
- Assists management with assessing training and development needs and conducts training for assigned staff to meet required competencies and provides opportunities for growth.
- Functions as a role model and assists with driving achievement of organizational goals and objectives by encouraging and facilitating improvement initiatives and cooperation among associates.
- All other duties as assigned.
Job Requirements
- Candidates must reside in one of the approved remote worker states: AR, AZ, CO, FL, GA, IA, IL, IN, KY, MI, NC, ND, NE, NJ, OH, SC, TN, TX, UT, WI.
- High school diploma or equivalent required.
- Two to three years’ experience in accounting reconciliations, balancing, and month end close and data entry is preferred.
- Good communication and leadership skills are essential to the position.
- Must be detail oriented and able to follow through and meet established deadlines, set priorities and multitask.
- Must be reliable, responsible, goal-oriented and flexible; demonstrates a vested interest in self-development.
Where You’ll Work
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.