About this role
Description
Position: Sales Associate - Hive Boutiques
Reports to: Hive Boutiques, Store Manager
Seasonal, Full-Time or Part-Time
Position starts at $20/hour
Final rate based on experience
Job Overview:
Are you passionate about fashion and creating moments for others? Join the Hive Collective family as a Seasonal Sales Associate! This exciting role offers the opportunity to be part of a dynamic and collaborative team, helping to create memorable shopping experiences during the bustling season. As a Seasonal Sales Associate, you are responsible for creating a first-rate client experience through superior sales and service at the Hive Boutiques store for Him and Her. You'll be a valued member of the Hive team, playing a key role in delighting our customers.
You should be well-versed in our Hive Boutiques brands and passionate about helping customers find items that light up their day!
Key Responsibilities:
Provide a Positive Customer Experience
- Welcome customers immediately with sincerity and enthusiasm and create a warm and welcoming experience.
- Maintain an active floor presence, demonstrating availability and openness to the customer.
- Engage customers with an intuitive approach to determine their needs.
- Provide relevant fashion advice, product knowledge, and recommendations.
- Demonstrate accuracy and efficiency at the point of sale.
- Fold, wrap, or hang the customer's purchase meeting Hive's wrapping standard.
- Send professional thank-you notes to your customers.
- Provide exceptional service to the customer through professionalism, ownership, and initiative.
- Handle requests and daily tasks courteously and productively, using appropriate language and tone of voice.
- Show your willingness to be of assistance and take initiative in finding creative solutions when faced with obstacles.
Team Collaboration
- Team up with other salespeople to best serve the client's needs.
- Outreach to support in-store and online sales, and invite customers to special events when appropriate.
- Show commitment to the team through collaboration and positive, proactive communication.
- Actively listen to other points of view, and share thoughts and ideas in order to reach a common understanding.
Store Maintenance and Operations
- Demonstrate knowledge and proficiency in all tasks and procedures to support the sales floor.
- Maintain the store when customers are not present, including receiving shipments, stocking, and maintaining displays.
- Complete projects and tasks accurately and in a timely manner.
- Follow inventory procedures.
- Seek ways to improve your own performance.
- Demonstrate productivity, using time efficiently and effectively to deliver strong results.
- Deliver high-quality work, communicate ongoing progress, and show accountability.
- Prioritize tasks and projects efficiently without negatively impacting service.
- Follow all safety guidelines.
- Safeguard sensitive, private, and confidential information.
Personal and Professional Development
- Maintain a well-groomed appearance and follow dress code guidelines.
- Demonstrate reliability, flexibility, and openness to change.
Benefits For You:
- Dynamic and supportive work environment that values and prioritizes God, family, and work.
- Opportunities for professional growth and development
- Engaging and collaborative company culture
- 50% Hive Collective employee discount to you and immediate family members
- Holidays off; No work on Sundays
Competencies:
- Collaboration, Communication, Customer Service Skills, Sales Skills, Flexibility, Professionalism, Enthusiasm, Reliability, Learning Agility, Integrity
Requirements
Job Requirements
- Ability to lift and mobilize small to medium items up to 15 lbs. while utilizing appropriate equipment and safety techniques.
- Ability to maneuver effectively around the floor, stock room, and cash wrap.
- The position entails prolonged standing.
- Maintain a well-groomed appearance and follow dress code guidelines.
- Demonstrate honest and ethical behavior.
- Work scheduled shifts, demonstrate flexibility when schedule changes are necessary, and notify your manager prior to your shift if you are delayed or unable to work.
- Record all time worked promptly and accurately.
- Follow all safety guidelines.
- Safeguard sensitive, private, and confidential information.
Hourly Range
$20