About this role
As a Senior Product Designer on the Global Dining, Resy Venues team, you will create user-centered experiences and interfaces for products that help restaurants, wineries, hospitality businesses, and internal teams manage complex workflows with clarity and confidence. You will design across the end-to-end user journey, from early discovery and concept development through detailed interaction design, high-fidelity specifications, implementation support, and iteration after launch.
This role is best suited for a product designer with a strong B2B SaaS background who is comfortable working on complex systems, multi-step workflows, permissions, operational tools, and cross-platform experiences. You will partner closely with product managers, engineers, researchers, data partners, design leads, and business stakeholders to translate customer needs, business goals, and technical constraints into simple, elegant, scalable solutions.
You should be comfortable prototyping with AI-enabled tools, open to adopting new tools, and interested in improving team process while maintaining strong design judgment, customer empathy, and product quality.
Qualifications
- Has at least 5 years of hands-on experience in or with a product design organization.
- Has experience designing B2B SaaS products, operational tools, enterprise workflows, marketplace platforms, or other complex systems.
- Demonstrates strong product thinking, including the ability to understand the problem being solved, who it is being solved for, and how design decisions connect to customer and business outcomes.
- Has experience leading customer research activities, including planning conversations, talking directly with customers, facilitating usability testing, and synthesizing findings into actionable product and design direction.
- Demonstrates strong UX skills across information architecture, multi-step flows, cross-platform experiences, prototyping, and high-fidelity execution.
- Can handle complex projects, identify edge cases and dependencies, and bring clarity to ambiguous problem spaces.
- Has strong visual and interaction design judgment, including layout, typography, hierarchy, accessibility, usability, and systems thinking.
- Has expert knowledge of Figma and experience building organized, component-driven designs in a fast-paced product environment.
- Is comfortable prototyping with AI-enabled tools and open to experimenting with new tools and process enhancements.
- Communicates proactively and clearly, with strong attention to detail and a low-ego, collaborative approach.
- Can share design solutions, rationale, and strategy in an engaging way with peers, partners, and leadership.
- Has experience working closely with product and engineering partners in a cross-functional product development model.
- Experience designing native iOS app experiences is a plus.
- Has a portfolio of relevant product design work that illustrates your role, process, decision-making, and impact in solving specific customer and business problems.
Skills
- Figma
- AI-Design Workflows
- Design Systems and Accessibility Design
- Product Strategy and Requirements Gathers
- Design Strategy and Thinking
- Wireframing, Prototyping, and Interaction Design