About this role
Performs first line supervision of clerical support staff assigned to moderately complex tasks to ensure the effective and timely delivery of services.
Management Scope: Supervises generally ten (10) or more clerical support staff.
Education, Experience and Training:
Education and experience equivalent to an Associate’s degree from an accredited college or university in a job related field of study. Two (2) years of work related experience.
Special Requirements/Knowledge, Skills & Abilities:
Skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Knowledge of applicable rules and laws pertaining to assigned section(s).
Physical/Environmental Requirements:
Standard office environment. May be required to stand, walk and sit for prolonged periods, and lift up to 25 lbs. unassisted.