Dispatcher

Bosco's Automotive, Inc.Enfield, ConnecticutOn-siteFull-timeMid level, 2–5 yearsListed 2 days ago

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About this role

Wrecker / Towing Dispatcher – Now Hiring
Bosco’s Automotive is looking for a reliable and organized Wrecker Dispatcher to join our towing department in Enfield, CT.
This is a fast-paced position that requires strong communication skills, good judgment, and the ability to handle multiple calls and drivers at the same time.
Job responsibilities include:
• Answering incoming towing and roadside assistance calls
• Dispatching drivers and assigning calls efficiently
• Coordinating police, accident, roadside, and private towing calls
• Communicating with customers, drivers, police departments, and staff
• Entering and maintaining accurate call and vehicle information
• Monitoring active calls and keeping drivers updated
• Providing professional customer service

What we are looking for:
• Dependable and punctual
• Strong phone and communication skills
• Comfortable working with computers
• Able to stay calm and organized in a busy environment
• Able to multitask and make quick decisions
• Previous dispatching, towing, automotive, or customer service experience is preferred, but we are willing to consider the right person

Apply online through this job posting or apply in person at:
Bosco’s Automotive
4 Simon Road, Enfield, CT
contact [email protected]