L2 DC

L2 Technician (2–5 Years Experience)

Key Responsibilities

- Diagnose and troubleshoot server issues; isolate root cause with remote teams
- Coordinate procurement and replacement of faulty hardware components
- Install replacement parts and manage return (RMA) to vendors
- Perform firmware upgrades ensuring compliance with approved versions
- Configure:
- IP addresses
- Default login/access credentials
- Support network admins in:
- Cable replacement / re-routing
- Optics replacement (server & switch ports)
- Hardware upgrades
- Rack, stack, and cable devices for remote configuration readiness
- Provide hands-on support for ad hoc operational requests
- Validate connectivity and operational readiness post-installation
- Conduct physical audits for inventory accuracy

Salary Range
$39,976.00 - $63,120.00 USD (Salary)
- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including:

- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days

401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law