Surgery Scheduler

Job Type
Full-time

Description

Job Summary

The Surgery Scheduler is responsible for all aspects of the surgical scheduling process, including surgeries, in-office procedures, follow up appointments and appropriate medical clearance.

Duties and Responsibilities

- Schedules patients for surgery and completes necessary paperwork
- Confirms patient demographics , surgery date and time and medical diagnosis
- Reviews instructions with patients prior to surgeries, including medications, allergies, labs, health history, pre-op and post-op treatment plans
- Gathers insurance information to confirm coverage and benefits
- Ensures all paperwork is complete and on file for patients’ surgeries, including consent forms
- Answers and responds to all incoming telephone inquiries regarding surgery
- Schedules patients for follow-up appointments and other health assessments
- Monitors surgery schedule and works directly with physicians to coordinate appointments
- Coordinates medical clearance when necessary
- Has regular and predictable attendance
- Adheres to all Advanced Pain Care policies and procedures
- Completes other duties as assigned

Knowledge, Skills and Abilities

- Clear and precise communication
- Accuracy and attention to detail
- Effectively manages day by organizing and prioritizing
- Applies tactful principles and practices of dealing with the public
- Practices safety habits
- Protects patient information and maintains confidentiality
- Knowledge of general medical terminology, CPT codes, medical insurance and managed care
- Knowledge of insurance verification and surgical procedures
- Computer and EMR knowledge
- Strong written and verbal communication skills
- Excellent interpersonal/customer service skills
- High degree of professionalism, tact and diplomacy
- Works independently

Requirements

Qualifications

Requires a high school diploma or equivalent; one year of prior surgery scheduling experience in a healthcare setting highly preferred.

Knowledge of Electronic Medical Records, insurance verification, medical terminology and surgical procedures. Outstanding customer service and communication skills a must.

Working Conditions

Environmental Conditions:

- Medical Office environment

Physical Conditions :

- Must be able to work as scheduled- typically Monday thru Friday 8:00am-5:00pm
- Must be able to sit and/or stand for prolonged period of time
- Duties involve moving materials, weighing up to 30 lbs.
- Required eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.

Supervision Reports to Scheduling Manager

Salary Description
$18-$22/ hour