Project Manager, Customer Facing

Job Summary

Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum’s goals.

Responsibilities

How You Will Make an Impact

- Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes

- Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation

- Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations

- Meet with internal customers to provide status updates, gather feedback and report on project progress

- Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met

- Analyze and interpret project data to support decision-making and continuous improvement

- Perform additional tasks as requested to support project and business needs

Working Conditions

- Office environment.

- Some travel required.

Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education

- Bachelor’s degree in related field or equivalent work experience.

Experience

- 2+ years of project management experience.

Skills

- Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing

- Strong prioritization and organizational skills for managing multiple projects and assignments

- Develop effective working relationships with peers and project members

- Effective critical thinking skills

- Proven ability to perform in a fast-paced environment

- Proficient in using computers and software applications, including Microsoft Project

- Skilled in analyzing and interpreting data

Preferred qualifications:

- Experience working with and building strong Carrier client relationships.

- Solid understanding of the unique Carrier business.

- Familiar with Salesforce.

Education

- Project Management certification or completion of a recognized project management curriculum.