Store Manager

JOB TITLE
Store Manager | MAF Retail | Supermarket (Express) Jordan

ROLE SUMMARY
The Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum stock management , increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.

ROLE PROFILE

- Ensure implementation of MAF Retail’s supermarket strategies and procedures in collaboration with Head Office and Corporate Office.
- Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover.
- Maximize sales and profitability by controlling operational costs within budgetary guidelines.
- Review and analyse stock and sales reports and implement corrective actions when needed.
- Coordinate with Department Heads to ensure effective stock management , including stock value, out‑of‑stocks, and timely deliveries.
- Lead and guide the team to enhance customer service and ensure customer requirements are met according to standards.
- Supervise service and maintenance activities to ensure supermarkets’ assets are fully operational and safe.
- Assist in the performance management process by setting objectives, monitoring performance, and providing constructive feedback.

REQUIREMENTS

- Bachelor’s Degree in Business Administration (Master’s Degree preferred).
- 8+ years of relevant experience, including 5+ years in a retail business.
- Excellent interpersonal and communication skills .
- Strong leadership abilities with proven capability to guide and develop teams.
- Analytical and pragmatic problem‑solving skills with strong decision‑making capability.
- Highly organized, with strong multitasking and time‑management skills.

WHAT WE OFFER

- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.