About this role
Operations Manager – 2nd Shift
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Road & Rail Services
Shift: 2nd Shift
Schedule: Based on business and operational needs
Job Type: Full-Time
Lead a Fast-Paced Shuttle Operation
Road & Rail Services is seeking an experienced Operations Manager to provide hands-on leadership for our vehicle shuttle operation. This is a working management position for someone who is comfortable leading employees in the field, solving operational challenges, and maintaining a strong focus on safety, productivity, and customer service.
The Operations Manager reports directly to the Terminal Manager and will oversee daily activities on 2nd shift . Candidates must be flexible, as hours may change based on customer volume and business needs. Weekend and holiday availability may also be required.
What You'll Do
The Operations Manager will provide direct leadership and operational oversight, including:
Coordinate daily staffing, assignments, and workflow for the shuttle operation
Interview candidates and assist with hiring decisions
Train, coach, and develop new and existing employees
Conduct safety meetings and reinforce safe work practices
Monitor employee attendance, performance, productivity, and quality
Ensure associates understand job instructions, site SOPs, and customer requirements
Address employee and operational issues as they arise
Maintain compliance with applicable OSHA, EPA, FRA, and DOT regulations
Ensure company and customer safety policies are consistently followed
Monitor operational performance against productivity and financial expectations
Develop and implement corrective actions when performance goals are not being achieved
Communicate staffing, safety, productivity, and operational concerns to the Terminal Manager
What We're Looking For
The ideal candidate has 3+ years of relevant operations, logistics, transportation, automotive, or management experience and is comfortable working in an active outdoor environment.
Qualifications include:
Previous leadership or supervisory experience
Strong communication and organizational skills
Ability to coach employees and hold teams accountable
Valid driver's license
Ability to safely operate automatic and/or manual transmission vehicles
Ability to work a flexible schedule, including weekends, holidays, and on-call periods as required
Ability to work outdoors in heat, cold, rain, dust, and noisy conditions
Ability to climb ladders and work at heights exceeding 16 feet
Ability to properly wear required PPE
Benefits & Employee Perks
Road & Rail Services offers:
Medical, dental, and vision insurance
401(k) with company match
Paid holidays and vacation
Weekly safety incentive opportunities
Annual steel-toe boot allowance
Company-provided PPE
Career development and advancement opportunities
Veteran-friendly workplace
Promote-from-within culture
Since 1987, Road & Rail Services has provided rail, automotive, terminal, and transportation services throughout North America.
Apply today to join our team and take the next step in your operations leadership career.