About this role
Areas that you will be covering: Chula Vista (South Chula Vista & Imperial Beach)
Why join our team
At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.
Reporting to the Director of Programs, the Area Manager is responsible for the performance, management and oversight of their assigned program. Duties include hiring, supervising and developing frontline staff and case managers, managing program budgets to meet or exceed targets, cultivating successful relationships with internal and external stakeholders to maximize program efficiency, and ensuring a consistent brand of high-quality service delivery.
Why youll love it here
At Options For All, we believe a great workplace starts with putting people first. We are proud to build a culture where team members feel supported, valued, and connected to the work they do. We celebrate diversity, foster belonging, and create opportunities for growth.
When you join our team, you can expect:
- A supportive team environment
- Meaningful work that makes a difference
- An inclusive culture where you belong
- Opportunities to learn and grow
- Flexible scheduling to support work-life balance
Your benefits start on Day 1:
- 100% company-paid medical, dental, and vision coverage for employees
- Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical
- Retirement savings plan with up to a 5% company match
- Mileage reimbursement for work-related travel
- Paid vacation, sick time, and paid holidays, including your birthday
- Student Loan Repayment Assistance Program
What youll be doing
Client Management
- Develop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers.
- Enter referrals into OFAs client referral system.
- Determine client eligibility and fit for the program.
- Schedule and hold initial and ongoing ISP meetings.
- Monitor client attendance and service quality.
- Review incident reports and ensure compliance with reporting requirements.
- Develop community partnerships and enrichment activities.
Program Management
- Gather and submit required operational reports.
- Manage program budgets and expenditures.
- Maintain accurate service, authorization, and billing records.
- Ensure compliance with audits, safety drills, and quality assurance requirements.
- Participate in outreach and community events.
Coaching and Mentoring
- Conduct interviews and hiring activities.
- Supervise and support direct reports.
- Ensure staff training, compliance, scheduling, and performance management.
- Approve timecards, expenses, and personnel actions.
- Coordinate with HR on investigations and corrective actions.
What were looking for
We are looking for someone who is compassionate, dependable, and ready to make a positive impact.
Qualifications
Education
- High school diploma, equivalent or GED
- Bachelors degree (Preferred) or commensurate experience
Experience
- 5 or more years experience supervising staff and managing a program/area.
- Experience working with individuals with a variety of disabilities (Preferred).
- Experience working in a non-profit sector (Preferred)
- Experience working in the field of IDD (Preferred)
Skills
- Effective communication verbally and in writing, with proficiency in grammar, punctuation, and vocabulary
- Proficient use of basic office equipment, Microsoft Suite, and required systems (Videoconferencing, database management system, etc.)
- Resilience, with the ability to respond quickly to changing ideas, responsibilities, expectations, trends, and strategies.
Preferred Qualifications
- Masters degree
- Strong personnel management experience
- Fluency in a foreign language
- CPR/First Aid Certification
Employment Requirements
- Valid drivers license, reliable transportation, and auto insurance
- Must be 21 years of age or older
- Must pass a background check
Physical Demands & Work Environment
This position requires the employee to regularly stand, walk, sit, talk and hear. The employee must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 10lbs. required.
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.
Equal Opportunity and Accommodation
Options For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact Ciara Quinones at [email protected] .