About this role
You are an experienced Service Advisor who values consistency, professionalism, and long‑term career growth. You thrive in a commission‑based role where motivation and performance directly impact your earning potential, and you take pride in delivering exceptional customer service. With a proven track record of stability and success, youre looking for a place where your skills are valued and your contributions make a real difference.
In this role, youll serve as a key liaison between the Service Department and guests—clearly communicating vehicle needs, setting expectations, and ensuring a smooth, high‑quality service experience. The more driven and customer‑focused you are, the stronger your results will be.
Youll join Genesis of Portland , located in SW Portland and proudly the only Genesis dealership in Portland—and the first ever . Known for strong operational stability and minimal turnover, this is a rare opportunity to become part of a close‑knit, high‑performing service team that values long‑term relationships and excellence.
Service Advisor Job Responsibilities
- Helping customers with the service on their vehicles
- Follow up to help customers if they have issues or concerns
- Work closely with other departments within the dealership
- Reviewing inspection reports with customers
- Provide an excellent customer service experience
This is a full-time opportunity. Available for shifts Monday - Saturday.
Service Advisor Benefits & Compensation
Our Pay Plan is salary plus commission – there is no limit to how much you can make!
In addition to competitive pay, our benefits are designed to support you and your family
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
Qualifications
Service Advisor Job Requirements
- Exceptional communication, customer service, and relationship-building skills
- CDK experience is a must!
- Tech Savvy. Must be proficient in computer navigation working with multiple programs at once
Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.
Were ready to meet our next Service Advisor— A pply today and move forward with us!