About this role
Job Title: Door Attendant
Location: Washington, DC
Employment Type: Full-Time
Salary Range: $21.00-$23.00 per hour
Department: Administrative
About Us:
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. Its not just a job. Its an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live the good life in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. We invite you to take your first step toward a rewarding career with us!
Minimum Qualifications
- High School diploma or equivalent required
- Experience and passion in working with seniors
- Ability to maintain positive working relationships with residents, their families, peers and other staff members
- Non-CDL Class C drivers license with clean driving record required
Skills, Knowledge, Abilities & Personal Characteristics
- Oral and written comprehension and expression - Must be able to convey and understand information and ideas in English
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Must work well in stressful, high pressure situations
- Must maintain composure and objectivity under pressure
- Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular situation
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by residents and guests
- Ability to stand for long hours and walk long distances without fatigue
- Ability to bend, stretch, stoop and reach repeatedly without difficulty
- Exerting up to 60 pounds of force regularly, and to lift, carry, push, pull, or otherwise move objects
- Ability to work under variable temperatures and noise levels
- Be free of communicable diseases.
- Utilize technology as a means of communication necessary to support resident needs and ensure operational compliance as well as resident safety and security
Typical Work Duties & Functions
- Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community
- Stationed in the lobby area at all times so as to observe the entry of all persons into the building; if leaving the lobby area is necessary, secure coverage from another associate; the lobby shall never be left unattended
- Ensure that all residents are checked in and out of the building per Inspīr policy
- Assist Concierge in ensuring that all visitors to the community are registered and screened according to Inspīr policy
- Support concierge with accepting and sorting resident mail and packages
- Direct residents and visitors to their desired location
- Have a working knowledge of building security system(s) and protocols
- Be attentive to the safety of residents and report all concerns per Inspīr policy
- Report building problems/emergencies to the Concierge Services Manager
- Control public gathering at entryways and lobby area
- Assist residents, their families or visitors, in getting into and out of vehicles
- Stand, walk, climb, and bend most of the day. Occasionally lift, push, pull, and carry medium to heavy weights
- Understands the Inspīr safety practices and procedures
- Support the transportation coordinator in securing parking for Inspīr vehicles
- Participate in on-going in service and training requirements
- Follow emergency procedures
- Carry out other duties as assigned
Why You'll Love working for Us:
Competitive wages
Flexible shifts
Growth opportunities
Bonus & incentive programs
Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.