Director of Records and Registration

Why work for Nebraska Methodist College:  
Nebraska Methodist College, located in Omaha, Nebraska, is an accredited, private, not-for-profit nursing and healthcare college. It's where students live with meaning and discover what they want to give back to the world while thriving in a close-knit, caring community established in 1891. With an enrollment of over 1,100 students, NMC is small enough to truly care about each student and large enough to provide outstanding undergraduate, graduate and certificate programs in nursing and allied health.

NMC students experience a holistic culture of caring while mastering the art and science of healthcare. They gain the skills and experience needed to become outstanding contributors to society through service-learning experiences, community-based education, and leadership development integrated throughout the curriculum.

OUR MISSION

As a health professions institution, we provide educational experiences for the development of individuals in order that they may positively influence the health and well-being of the community.

We encourage applications from qualified individuals representing all backgrounds who identify with our mission. Candidates are encouraged to familiarize themselves with Nebraska Methodist College at https://www.methodistcollege.edu/about ”

By joining Nebraska Methodist College, you become part of a larger community.  With Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:
Location: Nebraska Methodist College
Address: 720 N. 87th St. - Omaha, NE

Work Schedule: Standard business hours, Mon - Fri, 8:00am to 5:00pm. Extended hours and occasional weekend work are required during peak periods such as registration, grade submission, and commencement.

Directs the daily operations of the Registration and Records department, including course registration, academic records, transcripts, degree audit, and graduation and commencement. Ensures accuracy, confidentiality, and compliance with institutional policy, accreditation standards, FERPA, and federal and state reporting requirements. Supervises registrar staff and serves as a key partner to faculty, academic leadership, admissions, financial aid, and the business office.

Responsibilities:

Essential Job Functions

Provides leadership for the Registration and Records area through effective strategic planning, making decisions and allocating resources according to the strategic plan.

- Ensures that the Registration and Records strategic plan is synchronous with the overall strategic plan of the College.

Effectively manages all budgets within Registration and Records, providing guidance to staff to minimize expenses while maintaining sensitivity to the quality of educational support initiatives.

Develops and maintains effective working relationships with all staff in Registration and Records, fostering effective communication and encouraging a collaborative style of governance.

Develops and maintains an effective collaborative relationship with the Vice President for Academic Affairs, faculty, staff, and students, and is responsive to the overall needs of the College in addition to the needs of Registration and Records.

Creates and maintains structures and processes to facilitate the fulfillment of needs of faculty, staff, customers, and students within the College.

- Provides effective customer service for all constituents.

Works with data management and technology personnel on key college systems (e.g., MyMethodist; Jenzabar EX) to ensure accuracy of data and ease of interaction for all students and other constituents.

- Oversee all operations in the transfer credit process and prior learning credit process.

Works with data management and technology personnel to ensure timely and accurate reporting of required internal and external statistical reports.

Provides structure to annual performance reviews within Registration and Records, including constructive performance evaluations and effective goal setting.

Serves as the institution's VA (Veterans Administration) School Certifying Official, and PDSO (Principal Designated School Official) for F-1 international students and performs all duties as required.

In conjunction with the Academic Deans in Academic Affairs, coordinates the development and distribution of the class schedule.

Communicates with students, staff and faculty when necessary on important events related to registration and records, such as distribution of schedule, registration, graduation, academic calendar, and other important dates.

Maintains knowledge of all federal, state and local guidelines concerning all activities related to the registration of students and dissemination of information (e.g., FERPA, Veterans Act, Patriot Act, etc).

As the representative for Registration and Records, serves on Academic Council, Leadership Council, and other assigned College Committees.

Actively pursues personal professional growth for self and staff, including membership in professional organizations.

Performs other related duties as assigned by the Vice President for Academic Affairs.

Schedule:

Standard business hours, Mon - Fri, 8:00am to 5:00pm. Extended hours and occasional weekend work are required during peak periods such as registration, grade submission, and commencement.

Job Description:

Job Requirements

Education

- Bachelor's degree in records management, business administration, education administration, or a related field required.
- Master's degree in higher education administration, public administration, business administration, or education preferred.

Experience

- Minimum of five years of progressively responsible experience in registration and records management in a higher education setting required; seven years preferred.
- Minimum of one year of lead or supervisory experience required.
- Experience with student information systems (SIS) and online student registration systems required.
- Experience with Jenzabar (EX or One) student information systems preferred.

License/Certifications

- N/A

Skills/Knowledge/Abilities

- Advanced skill in building queries, reports, and data audits within a student information system, preferably Jenzabar (EX, One, and/or Web), and using Excel to analyze data and communicate insights to leadership.

- Advanced skill in utilizing Parchment for electronic transcript and diploma processing or similar software.

- Skill in leading and developing staff, including supervising, training, and fostering a service-oriented team culture.
- Skill in developing and improving policies, procedures, and the academic catalog, and leading process improvement and change.
- Skill in managing multiple projects and competing priorities during peak periods such as registration, grade submission, and commencement.
- Skill in communicating clearly, both in writing and verbally, with students, faculty, staff, and senior leadership, including handling sensitive situations tactfully.
- Skill in using degree audit, document imaging, and online registration systems.
- Skill in maintaining accurate student records and attention to detail across large volumes of data.

- Comprehensive knowledge of registrar operations, including registration, grading, transcripts, academic records, degree audit, transfer credit, graduation clearance, and enrollment reporting.
- Knowledge of federal and state reporting and compliance requirements, including NSLDS, National Student Clearinghouse, IPEDS, and veteran and international student certification.
- Knowledge of FERPA and other student records and privacy regulations.
- Knowledge of accreditation standards and their impact on academic records and policy.
- Knowledge of academic calendar development and course scheduling processes.
- Knowledge of records retention and data security best practices.

- Ability to provide strategic leadership and oversight of registration, records, transcript request, and graduation operations.
- Ability to oversee the graduation committee and commencement ceremonies, including degree clearance and graduation planning.
- Ability to interpret and apply policy consistently, advise leadership on policy and compliance risk, and escalate exceptions appropriately.
- Ability to maintain strict confidentiality of student information.
- Ability to build collaborative relationships with faculty, deans, admissions, financial aid, and the business office.
- Ability to use sound judgment to solve complex problems and adapt to policy and technology changes.
- Ability to prepare and present data reports to leadership, accreditors, and governing bodies.
- Ability to work a flexible schedule, including occasional evenings and weekends, during peak periods.

Physical Requirements

Weight Demands

- Light Work - Exerting up to 20 pounds of force.

Physical Activity

- Occasionally Performed (1%-33%): Balancing
- Climbing
- Carrying
- Crawling
- Crouching
- Distinguish colors
- Kneeling
- Lifting
- Pulling/Pushing
- Reaching
- Standing
- Stooping/bending
- Twisting
- Walking

- Frequently Performed (34%-66%): Hearing
- Repetitive Motions
- Seeing/Visual
- Speaking/talking

- Constantly Performed (67%-100%): Fingering/Touching
- Grasping
- Keyboarding/typing
- Sitting

Job Hazards

- Not Related: Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Equipment/Machinery/Tools
- Explosives (pressurized gas)
- Electrical Shock/Static
- Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

- Rare (1-33%): Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Mechanical moving parts/vibrations

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.