About this role
AR Collector
Reporting To: AR Manager
Direct Reports: No
Status: Full-Time
Salaried
Division: Finance
Job Purpose:
The Accounts Receivable Collector is responsible for managing assigned customer accounts, monitoring outstanding balances, and conducting timely collection activities to support the companys accounts receivable objectives. The AR Collector will communicate with customers in both English and Spanish, investigate account discrepancies, follow up on outstanding balances and payment commitments, and collaborate with internal departments to facilitate timely payment and accurate account resolution.
Key Job Responsibilities:
- Reviewing open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves customer-billing problems and negotiates collection of accounts receivable delinquency
- Collect customer payments in accordance with payment terms
- Identify issues contributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts in accordance with company policies and guidelines
- Provide timely follow-up on payment arrangements.
- Process payments from customers as needed
- Provide excellent customer service to internal and external customers
- Provide excellent customer service
Requirements:
- The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
- Strong communication, problem-solving, and analytical skills required
- Ability to work independently and adapt to a fast-changing environment.
- Proficiency in Microsoft Office including Excel, Word, and Access.
Benefits: We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to):
- Medical
- Dental
- Vision
- Life insurance
- 401k, paid time off
- Opportunities for advancement
Environmental/Occupational Health and Physical Requirements :
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Companys guidelines for employment.