Workplace Operations - Receptionist, Workplace Operations

THE BUSINESS

We are Everyday Luxury™.

It's what we do and how we do it — together.

It's working alongside world-class talent in pursuit of world-class results.

It's maximizing your potential in a high-performance culture.

It's knowing that wherever you are, you belong.

It's elevating your world — and the world of those who love and will love Aritzia.

It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.

THE TEAM

The mission of the Workplace Operations Department is to operate a global network of Everyday Luxury Workplaces – enabling operational excellence, while providing a frictionless experience. For all our people. Everywhere.

THE OPPORTUNITY

Aritzia is growing and our Workplace Operations team is growing with it. This is a unique opportunity to be part of the team responsible for providing an efficient and attractive workplace to enable peak productivity of our people. As the Receptionist, Workplace Operations Management, you will cultivate an aspirational workplace by delivering seamless front desk, guest, and employee services that uphold Aritzia’s standards of operational excellence and empower our people to do their best work. In this role, you will support Aritzia’s Vancouver Support Campus, with the potential to expand your impact across additional workplaces as Aritzia continues to grow. With the skills you gain in this role, the opportunities are endless – from a rewarding career in Workplace Operations to continued growth and development with Aritzia.

THE ROLE

As the Receptionist, Workplace Operations, you will:

- Enable efficiency in the administration of employee, guest, and workplace programs and services
- Enable seamless front desk operations by promptly responding to inquires and connecting people with the appropriate support
- Enable an elevated guest experience through warm welcoming, timely information, and thoughtful service that reflects Aritzia’s Everyday Luxury Standard
- Enable an elevated employee experience through timely workplace support that helps our people feel informed, equipped, and prepared to do their best work

THE QUALIFICATIONS

The Receptionist, Workplace Operations, has:

- Proven skills, certifications, education and/or experience
- A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
- The ability to collaborate fluently with cross-functional partners
- A commitment to quality and investing in results that add value to the business

THE COMPENSATION

At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.

The range for roles at this level is $50,000-$150,000 per year . Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.

With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

- Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
- Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
- A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
- The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
- Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.

- Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
- Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
- The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.