About this role
Job Summary and Responsibilities
As a Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.
- Answers telephone calls or responds to phone inquiries in a timely manner to ensure efficient departmental operations
- Ensures that all surgeries and appointments are scheduled accurately and legibly while assuring timeliness of the appointment
- Gathers acceptable diagnosis for procedures and informs offices if a diagnosis is not acceptable
- Ensures appropriate equipment is attached to procedures and if scheduling conflicts occur will assist in solving the conflict
- Tracks equipment scheduling conflicts so decisions on type of equipment to purchase can be made
- Communicates effectively with the team leaders, team members, anesthesiologist, patients, physicians and physician staff to ensure efficient departmental operations
Job Requirements
Required
- Recent electronic hospital scheduling experience
Preferred
- Associates in a related field
Where You’ll Work
Founded in 1906, Dignity Health - St. Elizabeth Community Hospital is a 76-bed, acute care, nonprofit hospital located in Red Bluff, California. Serving over 90,000 patients annually, the hospital offers a full complement of services including a Level III Trauma Center, heart care, cancer care, and a family birth center. Additionally, St. Elizabeth Community Hospital, has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center. It has been named a Top Rural Hospital by The Leapfrog Group for two consecutive years, one of only 16 rural hospitals in the US to achieve this award.
One Community. One Mission. One California